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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,073 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,073 reviews

December 09, 2022

Vanessa Dean was the best out of all I have had in the past. Caring and very prompt about my truck. More

by WHITEDRGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
Dec 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind comments - Vanessa will be so happy to hear them! Your business is greatly appreciated by all of us here at Pearson Nissan of Ocala and we look forward to serving you next time!

December 08, 2022

Professional and quick. Quality service led by our service writer Zac. Thank you very much Pearson. More

by HKD8586
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Dec 09, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Zac & the Pearson Nissan of Ocala team with your service needs! We appreciate your support and look forward to seeing you next time!

December 08, 2022

The service was good , after my car was finished I as the guy did they wash my car he told me yes they did but it was not wash, not sure why he said they did when they didn’t. More

by PRAWLES45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 09, 2022 -

Pearson Nissan Of Ocala responded

Thank you for bringing this to our attention - we will make sure it gets looked into with our team. Take care and please don't hesitate to reach out if we can be of service again in the future!

December 08, 2022

I've been coming to Pearson Nissan for many years for all my automotive needs. My recent visit to the service department was handled quickly and the work is always done to my satisfaction. The staff in all t More

by Michael Donthnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed service teck
Dec 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team to provide you with five-star service for so long, Michael! We look forward to many more years of servicing your vehicles!

December 08, 2022

Windshield wiper fluid was not even filled so how can I be sure that they performed the multi-port inspection as required? More

by CARDUZZI1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Pearson Nissan Of Ocala responded

We rely on reviews for information to help us improve our service, so thank you for posting. If you would be willing to talk further about your experience I have listed my number here. Thank you for your feedback, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 08, 2022

Very good customer service Everyone was friendly Didn’t have to wait too long Thanks a lot More

by MELITA19922002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the great review! Our Pearson Nissan of Ocala team looks forward to serving you again in the future!

December 07, 2022

Best service. Service was amazing and on time. Employees were friendly and professional. Spoke with the manager and he was amazing. More

by vangie060118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Pearson Nissan Of Ocala responded

Thanks so much! We're happy that the Pearson Nissan of Ocala team helped to make this experience great!

December 07, 2022

Exelente sevicio muy atento al cliente lo recomiendo al 100% ya e comprado dos carros More

by RAULSAAVERDO155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Pearson Nissan Of Ocala responded

¡Gracias por confiar en Pearson Nissan of Ocala para su negocio! ¡Esperamos verte la próxima vez!

December 07, 2022

Very disappointed with length of service call with a scheduled appointment. Customer service did not seem to care about people already checked in More

by BURRBMOM200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Pearson Nissan Of Ocala responded

We're sorry to see the low rating and hear that your experience wasn't on par with the care we usually provide. We want to resolve this situation and hope you'll reach out when you get the chance. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 06, 2022

We broke down on our way back home to new Orleans from Disney. I cant remember the ladys name but she was white and had pony tails. She was very very helpful. Went way out of her way to make sure we was t More

by chadgranger81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The white lady in service with the pony tails and tattoos.
Dec 07, 2022 -

Pearson Nissan Of Ocala responded

Chad, We're sorry your trip home from Disney was interrupted by an unfortunate service emergency! We know how frustrating that is and we are glad our team could help take care of it for you! We hope that rest of your trip back went well and appreciate you leaving us this great review! Thank you! - Pearson Nissan of Ocala

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