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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,076 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,076 reviews

November 02, 2022

Excellent service. The lady was competent and friendly. I thought the charge was very reasonable. More

by GLMIKEL7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting Pearson Nissan of Ocala! We appreciate your positive feedback and hope to see you again next time!

November 02, 2022

Excellent customer service, polite and professional. Nate Diaz our sales person and David Mcquaig were very helpful with the options buying our new SUV. More

by embonill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Diaz, Jim Spaulding
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're so glad Nate & David had the opportunity to assist you with the purchase of your new SUV and we'll be sure to share this excellent feedback with them. Take care and we'll see you next time here at Pearson Nissan of Ocala!

November 02, 2022

Bank customer service. They don’t listen to the buyer. Spent 2 1/2 hours for them to jerk me around. If it weren’t for me, filing a complaint online, they would have lost a More

by rld10368
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chloe Sessler
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Would you be willing to discuss your experience further? I'd like to learn the details of what happened here so I can address it properly. I look forward to hearing from you. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

Nov 03, 2022 -

rld10368 responded

Yes, I would like to hear from them. I just washed my tires because it had a lot of tire shine goop on it. I can see why, because they are dry rotted and not safe. This was a way to disguise it by using tire shine. Now I have to spend more money to buy new tires. Not a happy camper. I just got the car. I’m already putting money into it. This is more deception. I am off on Friday. I’ll be happy to call Nia.

November 01, 2022

They were kind enough to send me a free synthetic oil change postcard. They happily did my oil change in a very short wait time and by appointment. No charge. They were 👍 great. More

by karenbaader1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review, Karen! We're happy that our technicians took amazing care of you during your recent visit and look forward to seeing you next time at Pearson Nissan of Ocala!

November 01, 2022

I’ve already responded once to this survey. My dealership experience was excellent with the single problem f the second smart key not working which required having to wait several days to obtai More

by rsully0491
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Sessler
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for recommending our team even though you experienced some issues following your purchase. We're happy that both issues have been resolved.

November 01, 2022

Vanessa did a good job of communicating and resolving an issue with a Nissan issued service offer. More

by HMICHELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for leaving Vanessa and Pearson Nissan of Ocala such a wonderful five-star review! We'll see you at your next appointment!

November 01, 2022

Courteous and knowledgeable service personnel. Dealership clean, customer wait area well appointed with snacks for waiting customers. More

by KER110355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Service Dept.
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your kind words! We look forward to seeing you next time at Pearson Nissan of Ocala!

November 01, 2022

I liked Ms. Rosario, Cynthia I think her first name was. She put me at ease about what was going on with the recall service I was having done. More

by rcran2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rosario
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

This is what we like to hear! We're honored that our team earned your 5-stars! We look forward to seeing you next time!

October 31, 2022

Very friendly salespeople, they will do there best to get you into a vehicle and work with you. Thank You Thomas Ingram 😀 More

by CHARLESDENTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ingram ??, Jim Spaulding
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind comments about Thomas & the team! Your business is much appreciated by all of us here at Pearson Nissan of Ocala and we hope to see you again next time!

October 31, 2022

It was a very good experience to service my truck over there,, especially my service advisor Mr Brian was very nice to me. More

by SWTDFILS20033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

We're glad to hear that your truck service at Pearson Nissan of Ocala was so easy! Thank you for letting us provide the best care possible!

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