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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,076 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,076 reviews

October 16, 2022

Dad went in for an oil change, with a coupon. They saw him coming a mile away. Total charge just under $100. Seriously? He drives less than 50 miles a month! Shame on you. More

by JONILYNN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beck
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

Customer satisfaction is our top priority and I'm so sorry to read about your experience. Would you be willing to give me a call? I would like to discuss this with you directly. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 16, 2022

Great service. Zach is very friendly, helpful and professional. I’ll be back for service when I need it. More

by MARSHA.H.BARTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Pearson Nissan Of Ocala responded

Marsha, We're so happy that Zach provided such a great experience! We look forward to seeing you again next time you need service! Thank you! - Pearson Nissan of Ocala

October 16, 2022

They did a great job, in a timely manor. The only complaint I had was that the waiting room was freezing, my fault I didn’t bring a jacket! LOL More

by Joyceb8094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys name, last office
Oct 18, 2022 -

Pearson Nissan Of Ocala responded

We appreciate your honest feedback, Joyce, and regret that our waiting area was chilly. We hope that we can have it nice and warm for you next time! Thank you for being a Pearson Nissan of Ocala customer!

October 15, 2022

Excellent service and very professional. The service coordinator check my vehicle and proceed to advise me of what was need to replace on this service. More

by ROLODIVE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! Our Pearson Nissan of Ocala team appreciates your positive feedback and looks forward to serving you again in the future!

October 15, 2022

The work I had done was very good. The technician failed to find that my tag lights were not functioning.. should have been noticed on multipoint inspection. More

by jime5439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service writer
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. Please feel free to reach out to us directly so we can try and ensure your next visit will be a positive one. Nia Orona - Owner Loyalty Manager - (352)622-4111

October 15, 2022

Your managers have no idea what customer service is. No interested in treating customer well. Nissan is a robbery, awful dealer. More

by Theholmesrhome03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, the worst manager????, Jim Spaulding
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

Hello - we're sorry to learn of your negative feedback and would like the opportunity to discuss this with you further in hopes of improving our business. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

Oct 20, 2022 -

Theholmesrhome03 responded

You are welcome to call me and discuss. My number is 561 699 - 9006

Oct 23, 2022 -

Theholmesrhome03 responded

Obviously you are not interested either to hear my awful experience and much less to make right! All my friends and family are surprised to hear all this about what we all thought what the name of Nissan was! Nissan=crap

October 15, 2022

Greatest! !! Fast and friendly service- I was well taken care of. And was well informed. More

by RUSHEDAALEXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you so much for the wonderful review, Rusheda! We're so happy you enjoyed the visit to Pearson Nissan of Ocala and look forward to seeing you again!

October 15, 2022

Great customer service! my service rep is awesome! One thing I like the best is they respect my time, and take good care of my car. I will definitely recommend Nissan of Oca More

by OSCAR MIGUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for recommending Pearson Nissan of Ocala, Oscar! We look forward to seeing you next time!

October 14, 2022

As always the service dept and especially Isaac are always top of the line. Always will continue to service both vehicles at Pearson Nissan. More

by HOLLYWOOD91203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting Issac and the rest of our team at Pearson Nissan of Ocala! We look forward to seeing you next time at Pearson Nissan of Ocala!

October 14, 2022

Very friendly and great salespeople. Good experience all the way around. Definitely recommend them to anyone. More

by Jedijimbo79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kameron Olsen , Chloe Sessler
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

We are so happy that your experience with our team was enjoyable! Thank you for being part of the Pearson Nissan of Ocala family!

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