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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,071 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,071 reviews

May 23, 2022

Im proud to be a return customer and I will refer others to your dealership More

by dunn4667
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan , Jim Spaulding
May 24, 2022 -

Pearson Nissan Of Ocala responded

Thank you for recommending our services at Pearson Nissan of Ocala!

May 23, 2022

Dealership very well run - got appointment Immediately and service was quick. Car was returned to me clean & in great running order - this is my service shop! More

by 7316GRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A gal called me a day or two later to make sure everything was OK. She was very sweet!
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your kind review! We're honored to have you as an awesome customer! See you next time at Pearson Nissan of Ocala!

May 23, 2022

From sales to service everyone is so friendly and I like the follow up call.keep up the good work. More

by STEVEDECIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you so much for the kind review of our team! Your business is much appreciated by all of us here at Pearson Nissan of Ocala and we look forward to seeing you next time!

May 23, 2022

i HAD AN APPOINTMENT WITH ANOTHER GUY BUT ISAAC VELAZQUEZ STEEPPED RIGHT IN, GOT ON THE COMPUTER SO MY CAR COULD GET SERVICE. More

by MONIQUEENGLISH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your experience! We're so glad Isaac was able to assist you and we look forward to seeing you next time here at Pearson Nissan of Ocala!

May 22, 2022

We came to the dealership with an exact budget in mind and they helped us find the perfect preowned SUV for me! Very friendly staff that created a comfortable environment. The process was fast and easy. E More

by TaelorJones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Couch, Ivo Stuller, Jim Spaulding
May 25, 2022 -

Pearson Nissan Of Ocala responded

Thank you, Taelor! With the shortage of vehicles these days, we're so pleased that Evan could help you find the perfect SUV in our preowned inventory! We hope you love your SUV and look forward to seeing you at your next oil change!

May 22, 2022

Not happy with results of service Did not resolved the problem I came in with. More

by Lynn52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack McQuaig
May 22, 2022 -

Lynn52 responded

Ok

May 23, 2022 -

Pearson Nissan Of Ocala responded

Hi Lynn, I'm sorry our technicians were not able to resolve your issues. If you wish to discuss how our team can further assist, please reach out at your earliest convenience. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com,

May 23, 2022 -

Lynn52 responded

Hannah, as Customer relations manager what would you do for me to resolve this issue

May 22, 2022

You bought it you live with it! It's a USED car live with WHINING tires my service guy didnt fix its not a safety issue! Just remember the car is 6 days only off their lot. I will t More

by Tdrexman1
Customer Service
Recommend Dealer
No
Employees Worked With
Jon Peeples
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Mcquaid would not listen or observe my actual problem.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Hello - I'm sorry to hear about this frustrating experience and would like the opportunity to speak with you in greater detail. If you have a moment, would you please contact me directly? Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 21, 2022

Gave guy the wrong key lol I was on the road he told me I had to stop going where I had to go and drop off the Right key More

by Keithryan708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Keith, We appreciate your honest review and hope that next time we can provide five-star care to you. Don't hesitate to reach out if you want to discuss this situation more. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 21, 2022

The people there are nice but it’s way way way overly priced.. Just for a diagnostics cost me $157. And then the fact that they tell you you should have factory parts after replacing something brand new More

by SARAHP74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Venessa
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback - I will make sure it gets passed along to the team for further consideration. If you have any additional questions or concerns, please don't hesitate to reach out directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 21, 2022

Veronica was AMAZING! I highly recommend her! Not only was she professional but she understood what the car was doing and when the extended warranty was giving her issues, More

by MBARCHUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
May 25, 2022 -

Pearson Nissan Of Ocala responded

We're so happy that Veronica provided the level of care we strive for and earned five stars! We hope that you continue enjoying your vehicle and come back to see us if you need anything else! Thank you! - Pearson Nissan of Ocala

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