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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,065 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,065 reviews

May 13, 2022

They were very nice and friendly. I appreciate they're professional and fast service. I would highly recommend. More

by Madamefifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the great review of our Pearson Nissan of Ocala team! We appreciate your business and hope to see you again next time!

May 13, 2022

I understand your service advisors work on commission but always trying to double your bill for an oil change. Telling me I needed new tires when I purchased new tires about a year ago. I literally driver More

by Chilty571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. We're sorry to hear we lost your business and hope you'll consider giving us a chance to earn back your trust in the future. If you'd like to discuss your experience in greater detail, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 12, 2022

Very friendly and knowledgeable staff. Made me feel welcomed from the moment I walked in More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Carlos responded

Very good customer service. Keep it up

May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review, Carlos! We're so glad you came to visit us here at Pearson Nissan of Ocala and hope to see you again next time!

May 12, 2022

Quick and attentive. Addressed my question right away and gave me honest info about the wait for warranty parts. More

by Jojobeltway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the excellent feedback about your recent experience with the Pearson Nissan of Ocala team! We appreciate your business and hope we can be of service to you again in the future!

May 12, 2022

Prompt and thorough. Very personable. Comfortable and clean. Will return. Good value for my money More

by CJHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this fantastic feedback! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope to see you again next time!

May 12, 2022

Service was way below normal yesterday compared to previous visits. I’ve only dealt with service department at this dealership More

by FRADER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. We're sorry to hear that your recent visit wasn't up to our usual standards and would like the opportunity to get some more details about your experience. If you have a moment, would you please contact me directly? Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 17, 2022 -

FRADER1 responded

My normal service was out and the new guy who helped me was not able to perform his duties. The check in took 15 minutes for just an oil change. My car was ready for 30 minutes before he was able to complete my final paperwork. When I asked him how my car looked, he had another customer file and gave me all wrong info. I will not work this advisor again but if my normal advisor does return, I will try again. I was a big fan of this dealership before this experience. Everyone else saw this guy was struggling and he should have been pulled off and his clients given to another advisor.

May 12, 2022

Wait time excessive , went to check and car was ready but sales person speaking with associate. More

by DVMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

We're sorry you feel this way. It is never our intention to frustrate you and we appreciate your patience during short-staffing challenges. Please don't hesitate to reach out if you'd like to discuss this situation in more detail so we can improve next time. Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 12, 2022

We were immediately welcomed at the door with a professional relaxed young man. we were brought inside inside and ask a few questions about What it is we were looking for. Then taken immediately t More

by Muneca7172
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Chloe Sessler
May 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We're so glad you enjoyed your visit with our team here at Pearson Nissan of Ocala and we hope we have the privilege of working with you again in the future. Take care!

May 12, 2022

Great customer service by Zack! Took care of all of my issues the same day More

by GNALBRIGHT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

We're happy to hear that Zack took such great care of you! Thanks for visiting Pearson Nissan of Ocala. We hope we can be of service to you again in the future!

May 12, 2022

It is the worst experience I ever had buying a car. After almost four hours negotiating the price, that xxxxxxx, Clayton who offered me a deal for $14,000.00 all inclusive with my trade, my loan ended More

by Theholmesrhome03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton
May 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. I'm sorry to hear of your frustration and will make sure this situation gets looked into with our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

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