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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,050 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,050 reviews

April 13, 2022

I have only dealt with the service dept for the purpose of routine maintenance on the vehicle. My service advisor, Isaac Velazquez, and service tech, Sherman, are the BEST. They advise me of what & when More

by lmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherman, Service Tech
Apr 13, 2022 -

Pearson Nissan Of Ocala responded

We are so proud to hear that our team at Pearson Nissan of Ocala can take such phenomenal care of you! Thank you very much for your kind words!

April 13, 2022

For 2 years now the car wash doesn’t work and they don’t vacumn the car. All in the name of Covid. Very disappointing. VW dealer did a stelae job when my car was serviced. More

by npl@natalielamping.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your honest feedback. We will pass along your comments to the rest of our team to ensure a more positive experience moving forward. If there's anything else you'd like to share, feel free to reach out to our team. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

April 13, 2022

Very cordial, very efficient, and very helpful service. I appreciated the service representative taking the time to hear, look into, and direct me to the appropriate aspect of getting my issue solved. I lo More

by RUTHLIBURD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach McQuaig
Apr 14, 2022 -

Pearson Nissan Of Ocala responded

This is what we like to hear, Ruth! We're happy that our technician that worked with you provided a positive experience and took the time to inspect your vehicle. We appreciate you as a customer and look forward to seeing you return to Pearson Nissan of Ocala!

April 11, 2022

Everyone was so nice and helpful. Made buying a new car very easy. Love my Sentra. More

by Bea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Apr 12, 2022 -

Pearson Nissan Of Ocala responded

Hi Bea, thank you for sharing your review! We hope you love your new Nissan Sentra! -Pearson Nissan of Ocala

April 11, 2022

An excellent service department that is run smoothly and efficiently. My service advisor Isaac is always outstanding in all aspects of the service visits. More

by HOLLYWOOD91203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience working with Isaac and the rest of our team at Pearson Nissan of Ocala!

April 11, 2022

Salesman listened to us and then helped us find a car that met our needs More

by JIMJEAN7
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Pearson Nissan Of Ocala responded

This is what we love to hear! We look forward to working with you next time at Pearson Nissan of Ocala!

April 10, 2022

I was treated with concern to get results about my emergency visit! Vanessa. Dean Is a great asset to Pearson Nissan! She treated me with respect and got results Concerning my problem with my 2015 More

by MICK.P1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
Apr 11, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Vanessa and our team at Pearson Nissan of Ocala! We look forward to seeing you next time!

April 10, 2022

Vanessa went above and beyond to help me get an out of state warranty for my tires made good. She was professional, knowledgeable, and skilled in customer service. Great hire! She’s a definite keeper! More

by SEARAY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
Apr 12, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We're happy to hear Vanessa provided you with exceptional service and we'll be sure to share these kind comments with her. Please don't hesitate to reach out if we can be of service again in the future! - The Pearson Nissan of Ocala Team

April 10, 2022

Everyone was wonderful. They kept me informed, test drove car w/ me and provided great service. Thank you! More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Pearson Nissan Of Ocala responded

It was our privilege to serve you! Please don't hesitate to reach out if we can be of service again in the future! - The Pearson Nissan of Ocala Team

April 09, 2022

Charged us twice for an extended warranty. No phone call back from manager after complaining to finance person who said he would follow up and no contact from customer service person who says More

by Cathy C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Peeples
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales person Big Mike, Ivo Stuller, Jim Spaulding, Garry Bradley, Hannah Cadle
Apr 25, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out, Cathy. We truly apologize for the lack of communication. A member of our team will be reaching out to you shortly. Thanks again.

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