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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,072 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,072 reviews

September 29, 2021

I was unaware of your “zero negotiations” policy. There is no wiggle room on price or trade in values. If this wasn’t the absolute only vehicle in Ocala that I wanted I would’ve walked. My appointment was More

by mdg007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Peeples
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Coach , Chloe Sessler
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. We will be passing it along to the appropriate members of our team for consideration. If you have any further questions or concerns, please don't hesitate to reach out directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

September 29, 2021

My experience with the service and work I had done was completed quickly and to my satisfaction. That's why I keep coming back. More

by Michael Donthnier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the five-star review, Michael! We're so happy we could earn your business again and again!

September 29, 2021

Great service, lots of options and staff is well informed. Clean and feels very safe. More

by ymarrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Diaz, Jim Spaulding, Hannah Cadle
Sep 29, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your five-star review! We're happy to hear we made it a special experience!

September 29, 2021

I was greeted by very friendly staff who took quick care of me and was very helpful. You have a nice waiting area(s) with drinks and snacks and TV’s. More

by cannonsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleigh Cannon
Sep 29, 2021 -

cannonsb responded

I submitted the above review.

Sep 30, 2021 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to review your recent visit with us here at Pearson Nissan of Ocala! We appreciate your kind words and hope to see you again next time!

September 27, 2021

Great customer service the day I was their but had an issue a few days later and I got no return phone call More

by POND.PATRICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. We appreciate your business and apologize for the lack of communication. Feel free to reach out at your earliest convenience. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

September 26, 2021

Great customer service, everyone I have dealt with is so friendly. Whenever I get service done it’s just a wonderful experience. More

by LIZABY424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George , Chloe Sessler, Hannah Cadle
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

Thanks for the five-star rating and kind words! We're so glad the Pearson Nissan of Ocala team provides consistent care to you!

September 26, 2021

all concerns with my vehicle were not noted or addressed...vehicle still has a problem. More

by VINNYNOXX
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

We're sorry to hear this and would like to help resolve your concerns. Please contact Hannah Cadle, Customer Relations Manager, at hannah.cadle@yahoo.com to discuss this further. Thank you.

September 26, 2021

Good service department. They get the job done for a reasonable price. Stand behind their work. More

by S_MACDONOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your confidence in the Pearson Nissan of Ocala team! We appreciate your business, as well as your kind words, and look forward to your next visit!

September 26, 2021

I would definitely recommend you. The staff was very friendly and very professional and proficient. More

by ZMAECOP19661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian perdy
Sep 28, 2021 -

Pearson Nissan Of Ocala responded

We're so happy to hear this! Thank you for the great review. We hope to see you again next time here at Pearson Nissan of Ocala!

September 25, 2021

Scheduled appointment met with smiles, smooth drop off talk with service manager pleasant informative. Comfortable waiting room coffee snack if wanted. Fast service More

by SANDRAMICNMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

It means so much to hear our team provided five-star care to you! Thank you for your great review, Sandra! - Pearson Nissan of Ocala

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