Pearson Nissan Of Ocala

No car wash I was SOOOO sad the car wash was closed due to Covid-19. Had coupon for $25, so I walked out with the same amount I came in with, good day all around, I was SOOOO sad the car wash was closed due to Covid-19. Had coupon for $25, so I walked out with the same amount I came in with, good day all around, except NO car wash. :( More

Expected more When we arrived home we took a closer look at the vehicle. Bed of the truck was filthy with dirt as was some portions of the inside, obviously the ins When we arrived home we took a closer look at the vehicle. Bed of the truck was filthy with dirt as was some portions of the inside, obviously the inside was simply wiped down, but I did find a quarter and a penny under the front seat. We still aren't sure what the former status of the vehicle is, as we were told it was a "loaner", "new" and "taken in from someone at The Villages" turned out it's a used truck. The major disappointments were the incentives we were told applied for the truck sale, turned out that none applied once we began working on the deal. Individuals on the phone should have and know factual information when speaking with potential clients. This especially applies to potential clients which drive more than an hour from out of town to purchase a vehicle and then find that none of the information provided actually applied. More

Went there to fix few things in my car, everything went smooth and easy. Nice place and helpful and friendly staff. Sure I’ll go there everytime my car needs a service. smooth and easy. Nice place and helpful and friendly staff. Sure I’ll go there everytime my car needs a service. More

Isaac took great care of me. As it turned out, the recalibration of my front camera after my windshield replacement was not needed so I was not charged for the service. recalibration of my front camera after my windshield replacement was not needed so I was not charged for the service. More

exceeded my expectations Taken on time services performed that were necessary, No surprises. Car returned as soon as possible. Isaac went over everything with me. highly rec Taken on time services performed that were necessary, No surprises. Car returned as soon as possible. Isaac went over everything with me. highly recommend this place More

Good day Great customer service, Brain has been great on taking care of my vehicle's and i want to thank you for a smooth transfer to Brain thanks for the grea Great customer service, Brain has been great on taking care of my vehicle's and i want to thank you for a smooth transfer to Brain thanks for the great work you are doing. More

The Best Dealership Our Service Advisor is the BEST!!!!!!! We had a problem with our Nissan when leaving the doctor's office. It had to be towed to the dealership for Our Service Advisor is the BEST!!!!!!! We had a problem with our Nissan when leaving the doctor's office. It had to be towed to the dealership for repairs. I called the dealership three times and the young lady on the phone was not able to answer any of our questions. Question 1: Would someone from the dealership be able to come pick us up? I have a leg injury and am leaving the office now from having an MRI Question 2: Do you have rental cars? Question 3:I ask to speak to a manager and she stated the manager is not available. Question 4: May I speak to George, our Service Advisor and she stated that he is nor available. She transferred me to his voice mail. Better training needed for personal answering the phone. More

Second time that it took two hours for oil change. Was my last time for an oil change. I made an appointment, my time is valuable too. last time for an oil change. I made an appointment, my time is valuable too. More

Pearson Nissans service department goes above and beyond! I’ve dealt with every service advisor and being a former service advisor myself I have to say all the advisors are very professional, they focus on y I’ve dealt with every service advisor and being a former service advisor myself I have to say all the advisors are very professional, they focus on your needs, and help prepare you for future maintenance! I request Adam as my tech every time my car comes in for maintenance or repairs! He’s one who always deserves applause, make sure you keep him happy there you don’t come across certified technicians like that very often! Lastly Garry is phenomenal! Not only is he there for any questions you may have but he is truly dedicated to keeping the service department running smoothly! Keep up the good work Pearson Nissan! More

Our service advisor is the absolute best! Jimmy always willing to accommodate our schedule and receives us with a smile. I honestly will continue to go to Pearson because of service. willing to accommodate our schedule and receives us with a smile. I honestly will continue to go to Pearson because of service. More