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Pearson Nissan Of Ocala

Ocala, FL

4.6
5,036 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,036 reviews

January 02, 2024

Our salesperson was Sam Brown and he was excellent. He listened to our requests and was not high pressure at all. He is that rare 1% who is friendly and listens - a true professional. Mr. Spaulding han More

by cathylibby5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Brown, Jim Spaulding
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hey Cathy, thank you for the 5-star rating! We're delighted to know that Sam and Spaulding provided you with an excellent experience at Pearson Nissan of Ocala. We'll see you next time! Enjoy your new ride!

January 01, 2024

I have an almost new “22” Nissan that I took in for service and was bill $600.00 in repair. How could a 22 year vehicle required that much repair cost.? More

by ANGELLA.BINNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Pearson Nissan Of Ocala responded

Angella, I understand your concern about the repair cost for a nearly new vehicle. This certainly isn't what we'd expect and would like to review this matter further with you. Please reach out at your earliest convenience so we can discuss it in more detail. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 31, 2023

I called Sam in the Service Department about having my vehicle looked at . She told me that she had to look into my warranty policy and would call me back in 15 minutes. I never heard from her the rest of More

by JODYMPET
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Ziegaus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to hear about your experience. We strive for excellent customer service and it seems we fell short in this instance. It's not our standard practice to forget callbacks, so please accept our apologies for the oversight. If you'd like to discuss further or have any other concerns, don't hesitate to reach out. Nia Orona - Owner Loyalty Manager - (352)622-4111

December 31, 2023

I love having Cristina as my advisor! I feel that she is very trustworthy and not trying to take advantage of me when I come in to have my car serviced! She is always very friendly and sh More

by MICHELLE12167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to know that you've had such a positive experience with Cristina at Pearson Nissan of Ocala! It's great to have team members who make our customers feel valued and well taken care of. Thanks for your kind words, we'll be sure to pass them along!

December 31, 2023

Dealership is very clean and full of friendly helpful people. they will go out of their way to assist you. More

by Hulsegr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding, Chloe Sessler
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hi Hulse G R! We're glad to know that you found our dealership clean and full of friendly faces. We always aim to go the extra mile at Pearson Nissan of Ocala! Thanks for sharing your experience with us.

December 30, 2023

Jeff Johnson at the Ocala dealer , was awesome ! He has helped me with the car’s screen & other various questions I have had about the car … after I. Owned the car . I appreciate that ! More

by care0
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hi Care! We're so glad to know that Jeff was able to assist you with all your queries at Pearson Nissan of Ocala. It's great when our team can provide the support needed even after purchase! Thanks for sharing this positive feedback, we appreciate it!

December 30, 2023

Had a wheel locks installed , when I went to the vehicle I asked the rep where was the key she had no knowledge. So she went to ask the service person by then I found it myself and it was in the glove comp More

by KRABBIT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to read about your recent experience with us. It's important that our team communicates effectively and provides the necessary information, so we apologize for any oversight here. We appreciate you bringing this matter to our attention as it helps us improve. If there are further concerns or questions you'd like addressed, please feel free to reach out directly at Nia Orona - Owner Loyalty Manager - (352)622-4111. Thank you!

December 30, 2023

I took our Rouge in for its oil change, tire rotation and inspection. They did the oil change and inspection, but not the tire rotation. The service was quick, for us not having an appointment. More

by 1FLYINGTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Thanks for your feedback! We're glad to know you found our service quick and efficient at Pearson Nissan of Ocala. Apologies if we missed the tire rotation - please feel free to swing by anytime so we can take care of that for you.

December 30, 2023

Evan was great, he wasn't pushy, and he answered all my questions... over all great experience with Pearson Nissan! More

by torresramonvivian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan and Bill, Chloe Sessler
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great experience with Evan at Pearson Nissan of Ocala! It's always our goal to provide helpful and pressure-free service. Thanks for your review!

December 30, 2023

Very Professional and Helpful Sales Staff made car buying a simple, easy process that was stress-free. More

by vpotter34475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Jim Spaulding, Chloe Sessler
Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know our team at Pearson Nissan of Ocala made your car buying experience simple and stress-free. Thanks for sharing this positive review!

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