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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,037 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,037 reviews

December 30, 2023

I took our Rouge in for its oil change, tire rotation and inspection. They did the oil change and inspection, but not the tire rotation. The service was quick, for us not having an appointment. More

by 1FLYINGTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Thanks for your feedback! We're glad to know you found our service quick and efficient at Pearson Nissan of Ocala. Apologies if we missed the tire rotation - please feel free to swing by anytime so we can take care of that for you.

December 30, 2023

Mr. Velazquez is a gentleman. He knows his job very well and understands the importance of people needs. I was very impressed how quickly and efficiently the work was done. More

by VRAUSSEO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to know that Mr. Velazquez impressed you with his knowledge and efficiency here at Pearson Nissan of Ocala! We appreciate your kind words, thank you for sharing this positive review!

December 30, 2023

Always get good service employees are always friendly and helpful in scheduling my appointment in the 8 years I have been going there i have nothing bad to say More

by WB2JCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hi WB! We're delighted to know that you had consistently good experiences with our team at Pearson Nissan of Ocala over the years. We appreciate your loyalty and look forward to continuing this positive trend!

December 30, 2023

Scheduled recall service, Dealer should have ordered replacement part instead of making two-day Installation. More

by WHEELER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to learn about the inconvenience you experienced with your recall service. We aim for efficiency in all our services and it seems we missed that mark this time around. Your feedback is appreciated as it helps us improve, so please feel free to reach out if there's anything more you'd like to discuss or any way we can assist further. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 30, 2023

Christina was extremely helpful , she went above and beyond. She gave us great information and advice. I would recommend her to anyone. More

by EJS1857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Sessler
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that Christina was able to provide you with the excellent experience we strive for at Pearson Nissan of Ocala. Your recommendation means a lot, thank you!

December 30, 2023

My car was scheduled for recall work. When I got there, there was no mechanic who could do the work. I had to reschedule and come back another day. I should have been notified before I More

by DOUGBALNE11
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

I'm sorry to learn about the inconvenience you experienced with your recall work. We certainly aim for better coordination and communication, so it's disappointing that we missed the mark in this instance. I appreciate your patience and understanding, as well as Christina’s efforts to assist you during this time. If there are any further concerns regarding your rescheduled appointment, please don't hesitate to reach out. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 29, 2023

I was very pleased with the service and the people that helped me! It was carefree and fast! Loving my new Nissan! More

by DDUSO146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sorry I’m not good with names but loved the female mechanic and the man that met me and led me into talk to the mechanic! Girl in the little store was adorable as well! Very pleasant experience
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to know that you had a carefree and speedy experience at Pearson Nissan of Ocala! Enjoy your new ride, and thanks for the positive feedback.

December 29, 2023

Isaac is very professional and a pleasure to speak with. The dealership is friendly and well kept. More

by JAMIE.SWIHART1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hi Jamie! Thank you for leaving us this five-star review and kind words about Isaac from our service team at Pearson Nissan of Ocala! We'll see you next time!

December 29, 2023

I was very impressed how easy it was to schedule my appointment and how quickly the work was done. More

by VETTE062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Pearson Nissan Of Ocala responded

Hi Vette! Thank you for leaving us this five-star review and the kind words about our service team at Pearson Nissan of Ocala! We'll see you next time!

December 28, 2023

Good service nice representatives they explained everything about your car when buying one from them. More

by Alfredo Xelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding
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Jan 02, 2024 -

Pearson Nissan Of Ocala responded

Hi Alfredo! We're glad to know that you had a positive experience at Pearson Nissan of Ocala. Our team is always here to provide detailed information about your car purchase. Thanks for the review!

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