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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,056 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,057 reviews

October 27, 2023

Diagnosed and fixed problems. Sss sss sss sss s s s s s s s s More

by PAULANDKATHYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittiny
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Oct 30, 2023 -

Pearson Nissan Of Ocala responded

We're so glad our Pearson Nissan of Ocala team could assist you! Thanks for taking the time to leave us a review and please don't hesitate to reach out if we can be of service again in the future!

October 27, 2023

I think the wait was to long for schedule appointment and recall . Two hours long More

by TMAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review. We sincerely apologize for the long wait you experienced during your visit and will make sure we utilize this feedback to help improve our processes moving forward. I hope we have the opportunity to provide you with more efficient service in the future. Respectfully, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 26, 2023

Unfortunately the costs of routine maintenance continue to rise. Those of us who are on fixed incomes may have to start looking elsewhere for our service needs or do them ourselves. More

by MONARCPASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Pearson Nissan Of Ocala responded

We understand your concerns about the rising costs of maintenance. At Pearson Nissan of Ocala, we strive to provide value for our services and appreciate your feedback as it helps us improve. We encourage you to check our website to see if any current service specials meet your needs and reach out to discuss any concerns you have. Thank you!

October 26, 2023

Employees were so nice and interested in us. The business is beautiful. Service was great and efficient! We will make this dealership our go to place. Their service advisor was awesome! More

by MC2018FOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that you had a great experience with our team and service advisor at Pearson Nissan of Ocala! We look forward to being your go-to dealership. Thanks for the awesome review!

October 25, 2023

Clean, very respectful personnel. Oil change turn around with appointment was lengthy. Need customer office/work area option. Did not wash vehicle after service. Nalley Nissan in Cumm More

by JOHN.LUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Pearson Nissan Of Ocala responded

John, We appreciate your feedback. We're glad to know our team treated you with respect and maintained a clean environment. However, we apologize if the oil change took longer than expected and that we missed washing your vehicle after service - both are areas where we can improve. Your suggestion about a customer office/work area is also appreciated! If there's anything else you'd like to discuss or any other suggestions you have, please don't hesitate to reach out. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 25, 2023

The customer service I received at Pearson Nissan of Ocala was beyond superb. Brittany Carlton is indeed a tremendous asset to the dealership. She was incredibly kind and professional in every sense of More

by NYCTRAV718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Carlton
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Oct 25, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that you had a great experience with Brittany and our team at Pearson Nissan of Ocala. It's great to see your recommendation, thank you for sharing it! We'll see you next time. Safe travels!

October 23, 2023

Great experience- of course Nate gave us the hard sell, but we were happy with the price he gave us. We couldn’t believe how fast they got us out! More

by mshepard523
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate in sales- 5 stars, Chloe Sessler
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Oct 24, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a good experience with Nate at Pearson Nissan of Ocala, and that everything went quickly for you. Thanks for the review!

October 20, 2023

Always friendly, helpful and willing to explain problems. It’s easy to make an appointment on line. More

by CRACKERROZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your vehicle's service needs! We appreciate your support and look forward to seeing you at your next visit!

October 19, 2023

Always fantastic we love Issac we feel safe and know he is honest great awesome More

by LWH683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Pearson Nissan Of Ocala responded

Thank you for leaving us this five-star review and kid words about Issac and our service team at Pearson Nissan of Ocala. We appreciate it!

October 17, 2023

Service was good Had to wait as service dept was busy, once they got on our car it went quickly More

by RRRMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Pearson Nissan Of Ocala responded

Thank you for your confidence in Pearson Nissan of Ocala, and for your business. We are grateful to have you as a customer!

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