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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,540 Reviews

3,540 Reviews of Pearson Nissan Of Ocala - Service Center

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May 17, 2024

The service was challenging at first. My info in the system was not correct. My info was fixed. My car had the oil change and recall fixed in a reasonable amount of time. More

by tharonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Pearson Nissan Of Ocala responded

Hi Tharon R! We appreciate your patience while we corrected the information in our system. We're glad to know that you found our service at Pearson Nissan of Ocala satisfactory and timely. Thanks for sharing your experience!

May 15, 2024

The service at Pearson Nissan is always excellent, but the main reason i keep coming back is Isaac Velazquez, who truly cares for his clients! More

by ARANLUIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Pearson Nissan Of Ocala responded

It's great to know that Isaac and our team at Pearson Nissan of Ocala have consistently provided you with excellent service. We appreciate your loyalty!

May 13, 2024

Zach was excellent. First time in and they were fast and efficient. I only service my Nissans at dealership and am very pleased Pearson’s will be handling the task! More

by TODDCOOK78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Pearson Nissan Of Ocala responded

Hi Todd! We're delighted to know that Zach and the team at Pearson Nissan of Ocala provided you with an excellent service experience! We appreciate your trust in us for all your Nissan's needs. Thanks for sharing this review!

May 11, 2024

Vanessa was great as usual got me in and out in timely matter. She's a pleasure to deal with. More

by CONKEY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Pearson Nissan Of Ocala responded

We're glad Vanessa made this a great visit for you! We'll see you next time. Thank you! - Pearson Nissan of Ocala

May 09, 2024

Mr Jeff Johnson was very nice but the sales manager was a little pushy! It was upsetting that there was a recall that not told about until the insurance company told me! They also put the sticker saying it h More

by JENNANDVINNY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Pearson Nissan Of Ocala responded

We appreciate your feedback. We're glad to know that Jeff and Christina were able to assist you at Pearson Nissan of Ocala. We apologize for any inconvenience caused by the recall issue - we'll take this into account moving forward!

May 09, 2024

I had a minor reoccurring issue with a recent purchase. I took my car to Pearson and they replaced a fuse, the issue happened again, after a thorough check and replacement of an additional part, the issue More

by LJWEDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that our team at Pearson Nissan of Ocala was able to resolve the issue with your car. We always aim for thorough and effective solutions. Thanks for trusting us with your vehicle!

May 08, 2024

Vanessa has been my service adviser for 2 years and she is the reason I get my service at Pearson. She’s thorough, knowledgeable, knows what she’s talking about and deserves the trust I place I here to adv More

by BEAVERSB
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to know that Vanessa has been providing you with excellent service for the past two years at Pearson Nissan of Ocala. We appreciate your trust and loyalty, thank you for sharing this positive feedback!

May 05, 2024

Pearson Nissan is a quality dealership with great service and wonderful personnel from top to bottom. More

by GODUKE1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Pearson Nissan of Ocala!

May 05, 2024

The dealership is very professional and clean. Service department very professional. Answering all the questions I had. More

by BIGSHOULDERS522000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Pearson Nissan Of Ocala responded

Thanks for reviewing your recent visit here at Pearson Nissan of Ocala! We appreciate your positive feedback and look forward to serving you again in the future!

May 02, 2024

Zach was very helpful. We asked for him personally. Thankful for his time and help. Recommend him to anyone needing assistance. More

by Barbnterrys
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to know that Zach was able to assist you during your visit at Pearson Nissan of Ocala. Thank you for recommending us, we appreciate it!

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