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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,540 Reviews
Call Service Center (352) 622-4111

3,540 Reviews of Pearson Nissan Of Ocala - Service Center

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July 27, 2022

Generally good experience at this dealership however on the last visit my wife was taken advantage ofWhen she was not advised of the senior discount. More

by AR475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Pearson Nissan Of Ocala responded

We want to help resolve your concerns so we can regain your trust. Please reach out to discuss this with us so we can help. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

Helpful
July 27, 2022

This dealership is always satisfactory when ot comes to taking care of my needs when my vehicle needs service More

by BABBYGURRL98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back! -Pearson Nissan of Ocala

Helpful
July 27, 2022

The staff was helpful the prices for the parts was outrageous!! This is a ridiculous survey More

by Don’t have one!!
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your honest feedback. We hope we can be of service to you again in the future.

Helpful
July 26, 2022

Pearson Nissan service was great! Since it was lunchtime they took me to pick up a sandwich and when I returned my car was ready. Great service!!!! More

by JANDERSON1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach McQuaig
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Jul 27, 2022 -

Pearson Nissan Of Ocala responded

We're happy you had a great experience servicing your car and grabbing lunch with our team! We look forward to assisting you again at Pearson Nissan of Ocala! Thank you!

Helpful
July 26, 2022

In for service and oil change. And the service was awesome as usual as well as professional. More

by RICHARDRIVERA_NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your service needs! We're grateful for your support and look forward to your next visit!

Helpful
July 25, 2022

You should hire 10 more people like Isaac. Yes friendly personal caring and not P**** More

by GEORGE.JOYCE392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! Isaac & the team look forward to seeing you next time!

Helpful
July 25, 2022

Honesty, Reliability, Respect, Great Customer Support, Intelligent Service Advisors, Skilled Technicians, Proactive, Patient and Understanding ❣️💯💪🏽😎💞 🌟🌠💫🤩🔯✳️⭐✡️*️⃣🌃 More

by QUINCELLA.DAVIS.WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and Zach Service Advisors
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Jul 27, 2022 -

Pearson Nissan Of Ocala responded

Wow! Thank you so much for the awesome review, Quincella! 🤩 We're so pleased to hear that our team has earned your trust and provided five-star care to you! We look forward to assisting you again at Pearson Nissan of Ocala!

Helpful
July 25, 2022

my exoerience was very good ,good job and very fast thank you so much sure i will come back111111111111111111111 More

by PELEADORCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Beck
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Jul 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're glad you had a great experience with our team here at Pearson Nissan of Ocala and look forward to seeing you again next time!

Helpful
July 24, 2022

Well the lady at the service department was great when i brought my car for battery issue. And also the manager on parts was excellent too replaced my battery fir free its under warranty. My last experience More

by OLIVOABANTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
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Jul 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review! We appreciate your business and look forward to your next visit with us here at Pearson Nissan of Ocala!

Helpful
July 24, 2022

Great customer service. Love the environment. Always a smile. Always recommend Nissan. Excellent overall. Clean More

by MSPATRICIA314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Pearson Nissan Of Ocala responded

Thank you for this wonderful feedback! We appreciate you being a Pearson Nissan of Ocala customer and look forward to your next visit!

Helpful
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