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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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October 16, 2022

Great service. Zach is very friendly, helpful and professional. I’ll be back for service when I need it. More

by MARSHA.H.BARTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Pearson Nissan Of Ocala responded

Marsha, We're so happy that Zach provided such a great experience! We look forward to seeing you again next time you need service! Thank you! - Pearson Nissan of Ocala

October 15, 2022

Your managers have no idea what customer service is. No interested in treating customer well. Nissan is a robbery, awful dealer. More

by Theholmesrhome03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, the worst manager????, Jim Spaulding
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

Hello - we're sorry to learn of your negative feedback and would like the opportunity to discuss this with you further in hopes of improving our business. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

Oct 20, 2022 -

Theholmesrhome03 responded

You are welcome to call me and discuss. My number is 561 699 - 9006

Oct 23, 2022 -

Theholmesrhome03 responded

Obviously you are not interested either to hear my awful experience and much less to make right! All my friends and family are surprised to hear all this about what we all thought what the name of Nissan was! Nissan=crap

October 15, 2022

Great customer service! my service rep is awesome! One thing I like the best is they respect my time, and take good care of my car. I will definitely recommend Nissan of Oca More

by OSCAR MIGUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for recommending Pearson Nissan of Ocala, Oscar! We look forward to seeing you next time!

October 15, 2022

Excellent service and very professional. The service coordinator check my vehicle and proceed to advise me of what was need to replace on this service. More

by ROLODIVE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! Our Pearson Nissan of Ocala team appreciates your positive feedback and looks forward to serving you again in the future!

October 15, 2022

The work I had done was very good. The technician failed to find that my tag lights were not functioning.. should have been noticed on multipoint inspection. More

by jime5439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service writer
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. Please feel free to reach out to us directly so we can try and ensure your next visit will be a positive one. Nia Orona - Owner Loyalty Manager - (352)622-4111

October 15, 2022

Greatest! !! Fast and friendly service- I was well taken care of. And was well informed. More

by RUSHEDAALEXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you so much for the wonderful review, Rusheda! We're so happy you enjoyed the visit to Pearson Nissan of Ocala and look forward to seeing you again!

October 14, 2022

Service rep was excellent too. I wound up at the dealer due to a transmission emergency and everyone was kind and helpful. Same for finance manager and general manager who worked More

by HolstonpattiPattih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Charles Beck
Oct 14, 2022 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala! We appreciate your business and look forward to seeing you next time!

October 14, 2022

As always the service dept and especially Isaac are always top of the line. Always will continue to service both vehicles at Pearson Nissan. More

by HOLLYWOOD91203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting Issac and the rest of our team at Pearson Nissan of Ocala! We look forward to seeing you next time at Pearson Nissan of Ocala!

October 12, 2022

Very fast and friendly service! ! I would recommend an outside seating area as well! Other than that highly recommend. More

by kimianndotson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
Oct 13, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave the Pearson Nissan of Ocala team with your awesome review! We look forward to assisting you again!

October 12, 2022

Christina was very knowledgeable & professional. The best part was the mechanic actually showed us what was wrong with the car! More

by DIANASWYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosario
Oct 13, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars, Diana! We're glad to hear that Christina and the rest of the crew here at Pearson Nissan of Ocala could assist you. We hope to see you back!

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