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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,922 Reviews

3,922 Reviews of Pearson Nissan Of Ocala - Service Center

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May 15, 2022

I purchased this 2022 frontier new at this dealership . From Clayton in sales . John and bill getting me approved for the truck I wanted to the awesome service staff! Top notch guys More

by RYTT8198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awesome girl in service
May 17, 2022 -

Pearson Nissan Of Ocala responded

Congrats on your new Nissan Frontier! We're so happy that Clayton and John provided you with excellent service during your recent truck purchase! We hope you enjoy it! -Pearson Nissan of Ocala

May 14, 2022

Easy to schedule an appointment, quick appointment times and great and efficient service. Waiting area comfortable. More

by JILLYRUSSELL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback about your recent experience with the Pearson Nissan of Ocala team! We appreciate your business and hope you'll be visiting us again in the future!

May 14, 2022

Courteous, friendly and gets you in and out in record time. . Free drinks and snacks. Pleasant waiting area. More

by SANDYSINFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We hope to see you again next time here at Pearson Nissan of Ocala!

May 14, 2022

It was by far the most seamless experience I’ve ever had at a dealership. We had an appointment at 7:30 and by 7:45 we were checked in and on our way out the door. It was the exact same thing at pick-up t More

by TSH0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George— he was our advisor
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! We're happy to hear your experience was a smooth one and we hope to see you again next time here at Pearson Nissan of Ocala!

May 14, 2022

Quick service. Great staff. They completed the work in the estimated time. Comfortable waiting area. More

by DONALD.BOUCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcquaig
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback, Donald! We hope we can be of service to you again in the future! - The Pearson Nissan of Ocala Team

May 14, 2022

The Service Department is 5 Star! Wish I could say the same for the Sale/Lease Department. Not customer friendly.Looking for quick sale only. More

by GMOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to leave us a review. We appreciate your confidence in our service team but are disappointed to hear that your experiences with our sales department have been less than satisfactory. If you have any additional feedback you'd like to share, please feel free to contact me directly so that I can make sure it gets addressed appropriately. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 14, 2022

I had Mrs Vanessa asmy advisor she was the kindest friendly person u wanted meet.. More

by cherieg95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you so much for the kind review - Vanessa will be so happy to hear it! Your business is much appreciated by all of us here at Pearson Nissan of Ocala and we hope to see you again next time!

May 13, 2022

The Service was Precise: My Customer Associate Jerry was very Attentive, explained the work that was to be done and They fixed the problem Quickly!! More

by Kitty cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pearson Nissan Of Ocala responded

We're happy Jerry could fix the issue for you! Thank you for rating Pearson Nissan of Ocala five stars!

May 13, 2022

They were very nice and friendly. I appreciate they're professional and fast service. I would highly recommend. More

by Madamefifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the great review of our Pearson Nissan of Ocala team! We appreciate your business and hope to see you again next time!

May 13, 2022

I understand your service advisors work on commission but always trying to double your bill for an oil change. Telling me I needed new tires when I purchased new tires about a year ago. I literally driver More

by Chilty571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them
May 17, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback. We're sorry to hear we lost your business and hope you'll consider giving us a chance to earn back your trust in the future. If you'd like to discuss your experience in greater detail, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

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