Pearson Nissan Of Ocala - Service Center

It was quick service, and they did a good job. The waiting area was comfortable. The waiting area was comfortable. More

Very good service and service people very knowledgeable about what you would like done to your car about what you would like done to your car More

Zach is a wonder service advisor and gives me life advice as well. Also the salesman Evan Couch is a handsome guy who has a great personality and he is by far the best looking dude at Pearson Nissan. as well. Also the salesman Evan Couch is a handsome guy who has a great personality and he is by far the best looking dude at Pearson Nissan. More

Brought in for oil change and key fob replacement. Quick service and fob replaced in a timely manner. Quick service and fob replaced in a timely manner. More

Very good, reliable service. I would most definitely recommend Nissan to family and also friends. I would most definitely recommend Nissan to family and also friends. More

Brought my car in for and oil change, Brian Purdy, was my advisor he’s always helpful and polite and professional. Purchased at Pearson Nissan and Never take my vehicle anywhere else. Customer service experi advisor he’s always helpful and polite and professional. Purchased at Pearson Nissan and Never take my vehicle anywhere else. Customer service experience is always top notch. More

Brian is a very attentive service advisor who listens to the customer and takes care of the problem in a very courteous and professional manner. the customer and takes care of the problem in a very courteous and professional manner. More

This employees at this dealership are always very professional, knowledgeable and helpful. It is a pleasure doing business with Pearson Nissan. professional, knowledgeable and helpful. It is a pleasure doing business with Pearson Nissan. More

OK, HERE I GO. .. This is not meant to hurt anyone but instead, to be more precise and professional when giving out diagnostics and quotes to new clients. I brou .. This is not meant to hurt anyone but instead, to be more precise and professional when giving out diagnostics and quotes to new clients. I brought my sister Nissan Pathfinder 2013 with 73k miles for oil change on Friday, 2/25/21. The oil was changed on Sept 2021 among other repairs such as the front axle and other parts including the "DRIVE Belt". At that time the vehicle had 68k miles. The service was done at Jenkins Nissan. At the time we were living in Mount Dora, Fl. As per I was told by a former Nissan mechanic, all repairs done at dealerships are kept on file within the Nissan network, no matter where you take the vehicle, it will displayed when and what was repaired. Last Friday I received a quote not only for my oil change but including among other things, to have the "Drive Belt" replaced, again. I hesitated to approve the job at once. At the moment I couldn't recall if it was part of the previous repair. As soon I got home, I asked for the invoice for that job. VOILA! The "Drive Belt" replacement was included in the job. I asked myself, does it was visually inspected? How does the mechanic get to that conclusion? I google it and found that replace the belt on that model, the right side tire needed to be removed together with the plastic cover on the side. No way it could be visually seen from the top as you open the hood, as the service rep intended to convince me of the way it was done. Less, with only 4k miles ran after the replacement was done? My concern is that, if it was my sister, not knowing anything about cars, she could have said "yes, do it" and given the go-ahead for the repair. They should have checked the history of the vehicle before assuming, based on books recommendations and on the mileage, before writing the diagnostic. OJO!!! As a new Client, I was VERY disappointed. I went today 02/28/21 to the dealer with both receipts and the service rep that attended me on Friday and today was very sorry for what happened. He gave me the assistant Manager card to call but the trust has been lost already. We could have unnecessary spend $300.00. Thank you. More

Okay on time. Safety concern. Checking everything overall. Give advice on repairs that are needed. I was shocked that there was a credit repair program. Safety concern. Checking everything overall. Give advice on repairs that are needed. I was shocked that there was a credit repair program. More