Pearson Nissan Of Ocala - Service Center

Prompt, courtesy and professional. I was new to this dealer and was treated as if I had been working with them forever. I was new to this dealer and was treated as if I had been working with them forever. More

This dealership has caused significant damage to my trucks engine, which previously had no leaks. I genuinely believe that many of the positive reviews are artificially inflated by dealership employees trucks engine, which previously had no leaks. I genuinely believe that many of the positive reviews are artificially inflated by dealership employees to enhance their ratings. After they replaced the valves and gasket, I returned my truck due to a leak, and I was led to believe that if I removed my rating, they would rectify the problem they had created. They also failed to inform me potential further issues. I would strongly advise against taking your vehicle to this establishment for service. Additionally, I must highlight that Jimmy, the service manager, exhibits rudeness and hostile demeanor when confronted about their mistakes. After spending $3,400.00 in just one month, my truck has become worse and unsafe, leading me to vow never to own a Nissan again. Reporting any incidents to Nissan corporate is futile, as they do not prioritize customer concerns. Furthermore, the Service Manager displayed unprofessional behavior by laughing and making dismissive comments towards my 76-year-old mother when she inquired about his laughter, stating it merely in his head and none of her concern. More

Service attendant was pleasant, understanding and helpful. One of the reasons I bought a new car there. helpful. One of the reasons I bought a new car there. More

Everyone is so professional friendly and kind at this Nissan dealership. The manger Jeff is so awesome that it shows in all his employees. Nissan dealership. The manger Jeff is so awesome that it shows in all his employees. More

Great place to bring vehicles, making appointment is easy and my adviser for service Isaac is very nice, polite and works hard. easy and my adviser for service Isaac is very nice, polite and works hard. More

Isaac is so genuine. Thankful he made me smile that day. He even made me coffee☺️ Thankful he made me smile that day. He even made me coffee☺️ More

Isaac is the best and always takes excellent care of me. Wally is the best and most trusted mechanic for me Wally is the best and most trusted mechanic for me More

It’s always the worst when something is wrong with your vehicle and you can’t afford to pay for it up front. Isaac was kind enough to direct me to a payment plan option. While I figured out an alternative vehicle and you can’t afford to pay for it up front. Isaac was kind enough to direct me to a payment plan option. While I figured out an alternative payment option, it’s nice to know they have that available for their customers. More

Isaac is an amazing advisor never have to wait for service for Al long time service for Al long time More

My visit was awesome 👍 The professionalism was of the chain with friendly staff and service. chain with friendly staff and service. More