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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,540 Reviews

3,540 Reviews of Pearson Nissan Of Ocala - Service Center

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April 16, 2024

All our dealings with the service department and our salesman has been great. Our problems were settled to our satisfaction. More

by JUMPALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know our service department and sales team at Pearson Nissan of Ocala were able to resolve your issues satisfactorily. Thanks for the positive feedback!

April 15, 2024

i like going there because they are very attentative and don't make stupid comments like everyone has the same issue or we've tried that and it doesn't help. they listen and go ahead and access the issue an More

by bklynbaby4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Pearson Nissan Of Ocala responded

Hi! We're glad to know that you appreciate our attentive and knowledgeable team here at Pearson Nissan of Ocala. We strive to provide the best service possible, so it's great to hear your positive feedback!

April 15, 2024

i got treated like a star there, i tell them my issue they get right to work to see what can be done and how fast they can do it, I have no issues there at all, The service department there is spot on, I More

by bklynbaby4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to know that you had a star treatment at Pearson Nissan of Ocala! Our service department always aims for efficient and effective solutions. Thanks for sharing your positive experience with us, we appreciate it!

April 15, 2024

The staff was professional and courteous. The waiting room was comfortable with water and coffee. More

by CSWINK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

April 15, 2024

Vanessa is the best Service Writer we've had since buying from Nissan! Service is always top notch! More

by PTERRELL2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Pearson Nissan Of Ocala responded

Hi P Terrell! Thank you for leaving us this five-star review and the kind words about Vanessa from our service team at Pearson Nissan of Ocala! We'll see you next time!

April 15, 2024

Everyone seem friendly and respectful at this location Great location thanks for being courteous to me More

by TERESAKDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know you found our team at Pearson Nissan of Ocala friendly and respectful. We look forward to serving you again! Safe travels!

April 14, 2024

Minor issue taken care of by the service dept, I was in and out in about 30-40 minutes. Everything went very well.... More

by LJWEDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Pearson Nissan Of Ocala responded

It's great to know that our service department at Pearson Nissan of Ocala was able to resolve your issue quickly and efficiently. Thanks for sharing your experience!

April 13, 2024

Isaac was awesome! I'm sure the person doing the labor was too, but Isaac was really there for me. I came in because my air conditioner was not working properly and it' More

by mandy.millender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Pearson Nissan Of Ocala responded

Hi Mandy, we're great to know Isaac was able to assist you effectively at Pearson Nissan of Ocala. We're glad your air conditioner is working properly again and that you could enjoy a cool ride home from Universal with the kids! Safe travels!

April 13, 2024

Zach was great to deal with from the phone call to set the appointment to the handling of our "third-party" warranty claim to the repair of the tire. More

by JOECARTERENTERTAINMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that Zach was able to provide you with a great experience from start to finish at Pearson Nissan of Ocala. Thanks for trusting us with your warranty claim and tire repair!

April 13, 2024

Issac always goes out of his way to take care of us, thanks Issac!!! Great hob More

by DENNISRINDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Pearson Nissan Of Ocala responded

Thank you for rating Issac and Pearson Nissan of Ocala five stars, Dennis! We'll see you next time!