Pearson Nissan Of Ocala - Service Center

Absolutely awesome. Will be bringing my van to them every time something needs addressed. And Cristina is my girl!!! Will be bringing my van to them every time something needs addressed. And Cristina is my girl!!! More

Very happy with Pearson personnel dealing with the purchase of our Nissan and have recommended them to our friends . purchase of our Nissan and have recommended them to our friends . More

I am very satisfied with the professional, friendly, and knowledgeable staff at Pearson Nissan and Isaac Velazquez. I can depend on Isaac to explain everything to me and help with any questions or concerns. knowledgeable staff at Pearson Nissan and Isaac Velazquez. I can depend on Isaac to explain everything to me and help with any questions or concerns. Isaac goes over and beyond to make sure every need is met for his customer. More

As usual, we have were again let down by Pearson Nissan, but we expect nothing less but disappointment from y’all at this point. Will never buy another vehicle from this dealer. In fact, I’d prefer to never but we expect nothing less but disappointment from y’all at this point. Will never buy another vehicle from this dealer. In fact, I’d prefer to never step foot in Pearson Nissan ever again. If you even care to know the dozens of examples, feel free to contact me directly. More

Isaac was very professional and attentive to my worries and my needs. I will definitely be coming to see him again. and my needs. I will definitely be coming to see him again. More

My first visit. It was fine. The service guy was very cordial and the review of my service was good. It was fine. The service guy was very cordial and the review of my service was good. More

Once again Pearson Nissan has supplied excellent service and the most polite personnel. Highly recommend to others. Vanessa was very polite and efficient. and the most polite personnel. Highly recommend to others. Vanessa was very polite and efficient. More

I was not expecting them to wash and vacuum out the inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I was having a crappy morning More

The last oil change done on our was was done at Pearson Nissan Ocala. We decided to take our car to a family friend who owns his own mechanic shop. Before he even attempted to change the oil, he brought my Nissan Ocala. We decided to take our car to a family friend who owns his own mechanic shop. Before he even attempted to change the oil, he brought my husband back to show him the condition of the oil bolt. He told us we should take it back to the dealership because they should have never left it like that in the first place. Our mechanic NEVER TOUCHED anything on the oil bolt with any tools. My husband took it over to Pearson Nissan Ocala and told them what our mechanic said. The gentleman(if you want to call him that) took our car back and looked at it. He then came out and very rudely told my husband to follow him. He then took him back to show him the condition of the bolt and told my husband it was HIS fault. That we did something to it before bringing it. My husband does not work on cars, he works in a hospital. He has no time to just get under a car and mess it up. This gentleman was very rude and would not give my husband a chance to talk. He gave my husband a new oil bolt and said we can fix the issue but you’re paying. We SHOULD NOT have had to pay for their poor mechanic skills. This was not the first time my family, a friend or us have been treated so rudely by a staff member at this dealership. I guess when they hire one of the requirements is having a horrible customer service skill. Run from this place! DO BETTER More

Clean and comfortable service areas and the service did not take too long at all. Plus the service advisor was friendly and knowledgeable. not take too long at all. Plus the service advisor was friendly and knowledgeable. More