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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,923 Reviews

3,923 Reviews of Pearson Nissan Of Ocala - Service Center

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November 05, 2023

Nathan got me a great deal on my vehicle. I love my new car. Thanks More

by RBROWN.RB243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your great car-buying experience with Nathan at Pearson Nissan of Ocala! We'll see you next time! Enjoy your new ride!

November 05, 2023

Jimmy Morejon the service manager took care of my car with the utmost professionalism. I have known Jimmy most of the 17yrs he has been with Pearson Nissan. He has always taken excellent care of my car. More

by LAMBDJ214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that our service manager, Jimmy, has been consistently providing you with excellent care for your car at Pearson Nissan of Ocala. We apologize if the sales team made you feel uncomfortable during your wait - we'll certainly take note of this feedback. Thanks for staying with us over the years!

November 04, 2023

The service has always been professional but friendly. The facility is clean & neat & the required maintenance has been done in a timely fashion. Isaac is always my choice of service person & I feel comfo More

by JANEINGRAM145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

Jane, we appreciate your feedback and are glad to know Isaac & the team have been able to provide you with excellent service here at Pearson Nissan of Ocala. Thanks for your business and we'll see you next time!

November 04, 2023

My service was handled efficiently and professionally. I like all of the staff at the dealership. More

by GODUKE1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvo
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Pearson Nissan of Ocala Team

November 03, 2023

I've been using Pearson for 15 years. Isaac always listens and keeps my car safe and serviced. More

by SLANDE0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting Isaac & the Pearson Nissan of Ocala team with the care of your vehicle! We're truly grateful for all of your support over the past 15 years and look forward to serving you for many more. See you next time!

November 02, 2023

Should not try to sell me on a maintenance program my first visit. my vehicle had 17,000 miles on it! I had a set appointment of 930 for an oil change and tire rotation. I believe I walked out at 10:40 m More

by TOMANDDEB4EVER
Recommend Dealer
No
Employees Worked With
Don’t remember
Nov 03, 2023 -

Pearson Nissan Of Ocala responded

We're sorry to learn about your experience. We aim for efficient service and it's clear we fell short during your visit. Also, our intention is not to pressure but rather inform customers of available programs that might benefit them in the long run. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

November 02, 2023

My experience was very quick, very professional, and the service advisor was very prompt in calling me to tell me that my auto was ready to pick up More

by bhart4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know your experience at Pearson Nissan of Ocala was quick and professional. Our team always aims for efficient communication, so it's great that you were promptly informed about your vehicle being ready. Thanks for the review!

November 01, 2023

Isaac is the BEST! ! He cares about you and listens well! He’s one of the reasons I still go to Pearson Nissan of Ocala! More

by STEPHANIE.RAMIREZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Pearson Nissan Of Ocala responded

Hi Stephanie! It's great to know that Isaac has been able to provide you with such excellent service at Pearson Nissan of Ocala. We appreciate your loyalty and look forward to seeing you again!

November 01, 2023

When you find outstanding customer service you will look for that particular person always and that’s what Isaac provides, never rude never attitude very pleasant and respectful, I will always look for him. More

by KATDSOC1835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know that Isaac's outstanding service has made a positive impact on your experience at Pearson Nissan of Ocala. We appreciate the kind words and look forward to assisting you in the future!

October 31, 2023

everyone was great wait was short. very helpfull. i will be back for sure for next service More

by DGSI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Pearson Nissan Of Ocala responded

This is great to hear! Thank you for being part of our Pearson Nissan of Ocala family! We'll see you next time!

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