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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,924 Reviews

3,924 Reviews of Pearson Nissan Of Ocala - Service Center

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September 18, 2023

He was amazing and very helpful. Answered all my questions and explained everything that needed explanation. More

by SANDY239.SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Hey Sandy, thank you for the positive review! We're glad to know you had an amazing experience at Pearson Nissan of Ocala. We'll see you next time! Have a great ride!

September 16, 2023

Isaac Velazquez is probably the best customer service rep in the entire Nissan dealership in Ocala. He really makes you feel like you are the only customer they have! More

by ARANLUIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Isaac provided you with top-notch service at Pearson Nissan of Ocala. We appreciate your kind words and look forward to serving you again in the future!

September 14, 2023

The sales staff from the manager down to the floor salesman are very informative and makes the buying experience as brief as possible. 10 stars. More

by KPONDER69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great feedback! We're glad to know our team at Pearson Nissan of Ocala provided an efficient and informative buying experience. We'll see you next time! Enjoy your new ride!

September 14, 2023

Got appt for when I needed it; friendly & prompt service; advised of service that would be needed in future-so informative. More

by JERRYLIN7044
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Pearson Nissan Of Ocala responded

Hey Jerry, we're glad to know that you had a positive service experience with our team at Pearson Nissan of Ocala. Thanks for choosing us! We'll see you next time. Safe travels!

September 14, 2023

Mi experiencia en la actualidad en el área de Servicios con la administración de esa área es muy desagradable, no hay respeto para el cliente no hay privacidad. Rompen las piezas y nos son dignos de hacerl More

by JCV1483
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Pearson Nissan Of Ocala responded

Gracias por comunicarte. Comuníquese conmigo directamente para que podamos analizar estas inquietudes con mayor detalle. Respetuosamente, Nia Orona - Owner Loyalty Manager - (352)622-4111

September 13, 2023

Since going to this dealership with my Nissan Titan I have always dealt with Service Service Advisor Zach McQuaig is invaluable to this company. I have never needed or wanted to deal with anyone else in More

by CB058378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department employees
Sep 13, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that Zach and our service team have consistently provided you with top-notch experiences at Pearson Nissan of Ocala. We appreciate your trust in us over the years, and we look forward to continuing this relationship! Thanks for recognizing our dedication to quality service!

Sep 18, 2023 -

CB058378 responded

Thanks again! Cb058378@gmail.com

September 13, 2023

Isaac is excellent to work with. He is very cordial and answers all of my questions. More

by MABERARDS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your great experience with Isaac at Pearson Nissan of Ocala! We'll see you next time! Have a great ride!

September 12, 2023

Samantha always provides the best customer service. She listens to my concerns and makes sure everything is taken care of before I leave. I will always request Samantha anytime I take my vehicle for se More

by AMAURYCMARRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Pearson Nissan Of Ocala responded

Hey Amaury, thank you for the positive review! We're happy to know that Samantha consistently provides top-notch service for you at Pearson Nissan of Ocala. We appreciate your loyalty and look forward to assisting with future vehicle needs! Safe travels!

September 10, 2023

Cristina was very knowledgeable about all the services I received Work was completed as scheduled. More

by PAZIMMER015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're pleased to hear that Cristina was knowledgeable about the services you received and that work was completed as scheduled. We'll see you next time! Have a great ride!- The Pearson Nissan of Ocala Team

September 10, 2023

Felt like i knew him for years. Was respectful and knew what he was doing. More

by BEEROMEO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Pearson Nissan Of Ocala responded

Hey Romeo, thank you for sharing your experience with our team at Pearson Nissan of Ocala! We'll see you next time! Have a great ride!

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