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Peltier Nissan
Tyler, TX
900 Reviews
Peltier Nissan Is Your Go-To East Texas Nissan Dealer! Since 1989, Peltier Nissan has come a long way from its roots as a modest 15-person car dealership for local drivers. Now, we've grown into a thriving automotive destination for motorists throughout East Texas who are looking for excellence in every aspect. Whether you're coming to us for a new Nissan, to get repairs on the vehicle you already drive or to discuss financing and specials, we'd love for you to come visit our Nissan dealership near Tyler, Lindale, Jacksonville TX, Kilgore TX and Athens TX. We're always welcoming new drivers into the Peltier family with open arms!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 900 reviews
August 29, 2025
Kendrick price was absolutely amazing! !!!! Was sooo helpful and answered all my questions and explained everything to the tea !!!! Was sooo helpful and answered all my questions and explained everything to the tea More
by Airaiteriong02
Employees Worked With
Verified CustomerAugust 28, 2025
Buying a used car there was the biggest mess I have ever seen. We came in over 2 weeks ago, after seeing an ad for a used Pathfinder. We saw the car on-line, and received a call from Austin after inquirin seen. We came in over 2 weeks ago, after seeing an ad for a used Pathfinder. We saw the car on-line, and received a call from Austin after inquiring on-line. We didn't realize the car was in Longview. We should have gone to Longview. We didn't get to even see the car until late the next day, and after they ran a credit check. The credit guy(Christian) somehow made 3-4 inquiries on both my wife and my credit scores, dropping both of our credit scores by over 50 points, with all 3 credit agencies. We are still trying to straighten up that mess. It did not get better from there. When the paperwork was prepared for financing $15000 of the purchase price, the interest rate had been increased by over 1/2 of a point. When we brought that to his attention, he denied telling us a different rate. He basically called both of liars when we were sitting right across his desk from him when he was talking with the credit union, and he said the rate aloud. By this time we had had enough of the shenanigans and manipulation. We had been trying to buy the car for a day and a half, and were totally fed up. I told him to tear up those papers and rewrite it as a cash deal. He then tried to talk us out of that, and all the while trying to convince us to buy a new Pathfinder. I think that throughout the day and a half process Austin was trying to do the right thing, but he was the low man on the totem pole. We paid cash for a 2024 Pathfinder and a 2021 Titan, trading in a 2015 F-150, got our credit scores screwed up, and had to bring the Pathfinder back because someone didn't tighten up the oilpan plug sufficiently, in Longview. Thankfully the service dept. got us in and out quickly. After raising 3 daughters, now in their 40's, having been married almost all of my adult life, I'm 68, I've bought and sold a lot of cars. I have never seen the kind of screwed up mess this turned out to be. I will probably use the service dept., at least for awhile, but probably buy elsewhere. People don't like being called liars, they don't like their time being wasted, and I learned a long time ago that you don't usually get good financial advice from someone less than half your age, that has something to gain from your decision. More
by retiredfireguy50
Employees Worked With
Austin-Sales, Christian--Finance
August 28, 2025
Curtis in Service was very friendly and helpful. I arrived early for my appointment and was seen almost immediately. I arrived early for my appointment and was seen almost immediately. More
by natpicard
August 28, 2025
Smooth easy process that made buying a new vehicle simple and easy. Friendly and reliable company and easy. Friendly and reliable company More
by ericbryant300
Employees Worked With
August 27, 2025
The sales person was very helpful. Was considerate of my time and the whole team was willing to work with me to achieve the purchase of my new vehicle. Was considerate of my time and the whole team was willing to work with me to achieve the purchase of my new vehicle. More
by bakerw181
Employees Worked With
August 27, 2025
Austin did a great job and made my experience wonderful. Couldn’t have had someone better to deal with Couldn’t have had someone better to deal with More
by kasper2122
August 26, 2025
The employees provided great service, I was in and out of the dealership in a timely manner. I will definitely come back in the future. the dealership in a timely manner. I will definitely come back in the future. More
by PWELLS4
August 26, 2025
Jayden was knowledgeable, professional and efficient. He knew I wanted to purchase a vehicle and gave me the opportunity to select the vehicle that fit my budget and my family. He knew I wanted to purchase a vehicle and gave me the opportunity to select the vehicle that fit my budget and my family. More
by ymcgee2002
Employees Worked With
Other Employees :
The young lady in finance was awesome!
August 25, 2025
When I dropped off my car on a Thursday 6/5, I was told they wouldn't have time to get to it until Tues/Wed of the next week. That was not communicated to me when I called to schedule the service. Zach i they wouldn't have time to get to it until Tues/Wed of the next week. That was not communicated to me when I called to schedule the service. Zach in Service was the one to help me. He was kind and courteous and did relay that message and apologized for the miscommunication. It was a week later before I had a some but not all answers. They could not figure out why my console wasn't working (no radio, bluetooth) and by then the A/C wasn't working. So it had stopped while in the shop. After 2 weeks of diagnostics, they 'thought' moisture/water' had gotten into the console. I filed a claim on my insurance on 6/19. The insurance was terrible with communications and had to make several trips to the dealership to review the car. Throughout the insurance ordeal, Zach kept in communication with me about what was going on. The insurance made me replace the windshield to see if that was the cause of the 'moisture/water' leak. So I replaced the windshield with Safelite while it was at the dealership. At this point, another BIG failure had taken place, the HVAC box completely melted (while at the dealership) and left an oily residue all over the car. Zach communicated that no one at the dealership had ANY idea why that had failed. After filing the insurance on 6/19 and going back and forth several times with Zach & the dealership & insurance, they decided on 8/18 to total the car. Zach was helpful and courteous, despite not really finding any answers as to why the failures happened. They kept my car at the dealership and let get all my stuff out of it inside the garage, instead of out in the Texas heat! Thank you! I appreciate Zach's professionalism and courteous while dealing with the 2.5 month long nightmare. More
by sbicker2010
Employees Worked With
Zach, Service Department
