Peninsula Subaru

Great Place I really liked the staff I worked with. This is a pretty aggressive dealership when it comes to getting you to buy same day but I kind of like that an I really liked the staff I worked with. This is a pretty aggressive dealership when it comes to getting you to buy same day but I kind of like that and feel like you should always be prepared for that when your serious about buying a car from any dealership, it is there job after all. The only thing I have to say is when asking questions about the car I bought (2014 cross trek hybrid) the sales associate had no knowledge what so ever about the hybrid side of the car and the excuse was that they have not been trained on that car yet because there so new. I feel that before putting something up for sale, you should have already been trained on what your selling. I also didn't like that this is a USAA certified dealer and USAA has a fair price guarantee that you can print out and bring to the dealership and get that price no questions ask, it took almost an hour and half of haggling to agree to give me the USAA price after throwing every excuse in the book at me as to why they can't sell it at that price. If your getting publicity from a web site that got me in to your dealership in the first place, then its kind of a slap in the face to not honer the price match no questions asked. Those are the only two problems I had and over all I had a great experience once everything was said and done. More

excellent experience Drove all the way from Olympia and was greatly impressed with the service quality and efficiency. I will recommend this dealership to anyone I know Drove all the way from Olympia and was greatly impressed with the service quality and efficiency. I will recommend this dealership to anyone I know More

Drove 200+ RT miles to purchase a used subie. Details of the car were discussed at length over the phone. We agreed upon a price for the car described as nearly flawless. Just a couple of pencil eraser si the car were discussed at length over the phone. We agreed upon a price for the car described as nearly flawless. Just a couple of pencil eraser sized marks near the tailgate. An amazing interior with no wear, one of the top two used interiors on the lot. Dealer serviced for the past 70K+ miles, all service done and ready to go. If there was a problem to be found when they took it in, they fixed it cause their service guys will make it right before they sell it...... Reality: Multiple bodyshop visits and repaints, one foglamp broken with holes, 5 rock chips in the windshield, broken center arm rest, tear in driver seat, front brake rotors badly worn and needing repair, a wax/detail job that leave excess wax everywhere and without bothering to clean any of the exterior cracks/door handles and such, and the list could go on. Far, Far from an outstanding condition vehicle that's fully serviced and ready to go. Typical dealer looking for the sale over taking the time to be able to represent something accurately. Wasted my time. More

These are the kind of people who give used car salesmen their bad name. Watch out for: 1. Their good cop, bad cop routine. A no-pressure, customer-is-important-to-us guy is followed by a high-pressure, s their bad name. Watch out for: 1. Their good cop, bad cop routine. A no-pressure, customer-is-important-to-us guy is followed by a high-pressure, slick, wheeler-dealer. This wheeler-dealer is NOT your friend. 2. No sticker price on the car. So they quoted us a higher price than what they’d already advertised – their own published price – then negotiated from the inflated price. We consider that a deceptive, bad-faith negotiation; wouldn’t you? 3. Their “buy-now, one-time-only, not available again if you leave the lot” deal (translation: we’re withholding information and you don’t know it). With us, starting from the higher, deceptive price, they negotiated to a price slightly below what they’ve already advertised. When we’d signed a contract and later discovered the true advertised price, they first said “Gee, we didn’t realize that” (right, we believe that), then said “Gee, we don’t see a problem. Your purchase price was below the advertised price; you got a great deal” (right, great for them, not for us). And then, of course, “Hey, you got an honest price. We’re very honest, that’s important to us.” I guess there are lots of definitions as to what’s honest. Mine certainly differs from theirs. Not enough? They sold us a car with an almost empty gas tank, saying “It’s enough gas to get you to Costco.” We’d driven less than 30 miles when a dashboard light came on: Service Now! And naturally, there was no owner’s manual in the car (online price: $84). All this is pitiful. You may have heard that for a business like this, many or all of the positive online reviews are paid for or placed by the business themselves. Let me assure you, this is not one of them. My advice: avoid this dealership. Buy somewhere else. More

I went to Peninsula Subaru to look for a used car with my dad and they where very friendly to deal with and gave my dad a fair deal on his Ford Taurus. Steve Taylor is the Sales Manager that helped us becaus dad and they where very friendly to deal with and gave my dad a fair deal on his Ford Taurus. Steve Taylor is the Sales Manager that helped us because all of his sales people had other customers, and I thought that was very respectfull. So thanks again Steve and Peninsula Subaru. More