Penn Toyota

Penn Toyota is like a 5 Star Hotel Buying a car is not my favorite thing to do.This all changed last week when I went to Penn and met Joni to purchase my 2016 Rav 4. The experience wa Buying a car is not my favorite thing to do.This all changed last week when I went to Penn and met Joni to purchase my 2016 Rav 4. The experience was like no other. Joni is professional, knowledgeable and compassionate. She answered all my questions, and when she didn't know an answer, she immediately found the right person. I plan on recommending her to all my friends and family. Nick was also a professional working with my financing options. He found the right option that worked for me. Finally dealership was immaculate. Clean and modern made the buying experience that much better.Penn Toyota is not the closest dealership to where I live, however I will be coming back to service my vehicle. Today I had a remote start installed and the experience was also 5 Stars. More

Ask for Sean Haghighi at Penn Toyota! My husband and I expected we were going to meet a rude, impatient, typical salesman, but we were fortunate enough to be greeted by Sean Haghighi. He My husband and I expected we were going to meet a rude, impatient, typical salesman, but we were fortunate enough to be greeted by Sean Haghighi. He was the most laid back down to earth guy, and that is why we had no reason to go anywhere else after meeting him! Although we were probably a salesman's nightmare with the amount of testdrives/ questions we had, Sean patiently addressed all of our concerns. It was a hard decision but Sean made it simple. Even the negotiations were pressure-free and easy. He gave us a fair deal and we were in and out rather quickly. We had been to Westbury Toyota the week before (AVOID AT ALL COSTS) and our rep, I think his name was James, treated us like dirt. If you are a consumer reading this review, I strongly urge you to take your business over to Penn Toyota and ask for Sean Haghighi if you want to be treated right. More

2016 New Sienna customer~ It was a bit late of Sunday afternoon, I went to get estimate lease end purchase vs. buy or lease new vehicle. Kindly Sean Haghighi who is a sale pers It was a bit late of Sunday afternoon, I went to get estimate lease end purchase vs. buy or lease new vehicle. Kindly Sean Haghighi who is a sale person I met, helped me so well and I got all information between buying options. Last moment, financial person, I don't remember his name, seems to be a little bit frustrated in his day maybe... that's why I give 4 out of 5 star for dealership however sales person, Mr. Haghighi gave to me so much impression and I would like to give 6 out of 5. :) Overall, because I am a returning customer and Penn Toyota treat me as a loyal customer, I really satisfied with their services and I definitely recommend Penn Toyota and the sales person I met to everyone. More

To get the deal done Purchased a new 2016 Toyota Camry SE from Penn Toyota and had a very pleasant experience. Our salesman, Alan was insanely easy to work with. He assi Purchased a new 2016 Toyota Camry SE from Penn Toyota and had a very pleasant experience. Our salesman, Alan was insanely easy to work with. He assisted my father and I and made the process of purchasing a new car very easy. We had gone to several dealerships to try and get a deal done and they didn't even come close. Alan really meant what he said when he told us he would help us get the deal we wanted. In addition, he informed us of packages and accessories we could add to the car but didn't press or force us to get anything which I definitely appreciated. If you are in the market for a new Toyota vehicle, start your search at Penn Toyota. I suggest you look for Alan and sales manager Tony to get your deal done. Not to be undone, the finance director didn't urge us to get anything we didn't want either. Thanks for an enjoyable experience. More

best customer service Initially, I scheduled an appointment to test drive a Highlander with my husband. When we arrived they had the exact model we were interested in, the Initially, I scheduled an appointment to test drive a Highlander with my husband. When we arrived they had the exact model we were interested in, the XLE. We worked with Alan Lu, our sales person at PENN TOYOTA, and we made a deal the same day! We weren't expecting to complete a sales order the day we went in for out test drive but, our experience was so honest and very informative that we were sold! While driving, Alan told us about several new features and technologies of the Toyota. The vehicle had an impressive, and excellent ride. Back in the office we discussed pricing, winter time lease specials, he searched for our vehicle while we sat in the office in the exact color, interior with the features we wanted. He located it, we finalized a monthly lease price, left a deposit, and scheduled a delivery date of our new car all within an hour. We left so happy with our experience and new purchase! Our car arrived earlier than we estimated, in time for New Year. Meanwhile if we had any other questions we just texted Alan and he happily got back to us in just a few minutes....if thats not excellent customer service I don't know what it is?! I highly recommend working this dealership and salesperson. More

Relationship I have bought from Penn six vehicles for three drivers over a period of about 25 years. We purchased the first vehicle new, the second one, used. Wh I have bought from Penn six vehicles for three drivers over a period of about 25 years. We purchased the first vehicle new, the second one, used. When the used car proved a lemon, we had no big discussion, no back and forth. They just said "We have to make this right." That happened 20 years ago. We have since bought three other used and one new vehicle, all with great satisfaction, and have had all our service work done there. Though satisfied, occasionally, work performed has not sufficed, and a conversation with management has corrected matters. Auto repairs, labor in particular, have a high cost on LI, period. That kind of colors your mood to begin with. But I have never felt mistreated at Penn. Find a service rep who will become familiar with you and your vehicle, who will act as the representative of your interests, who you know has had the mechanic justify the necessity of a repair or a preventive service. Laurie Guigliano delivers that kind of professional customer service. More

Outstanding Service and Beautuful Spacious facility Brought car in for oil change and winterization. Service Advisor is Anthony Collins. He is an outstanding gentleman and very knowledgeable. Toyota Brought car in for oil change and winterization. Service Advisor is Anthony Collins. He is an outstanding gentleman and very knowledgeable. Toyota should be very proud to have such an amiable and personable person working with you. Penn Dealership is beautiful looking and user friendly. The valet service was indoors so no need to deal with the outside weather! I bought my 2002 Camry from here and I recommend that you see this place for yourself. It is quite a great experience. You relax in a spacious pleasant lounge, see a large screen TV program or do your free wi-fi More

See Shaun Banks- you will not regret it! Penn Toyota is a fabulous place to stop for and ultimately buy or lease a reliable, economically sound car. This was our 4th consecutive leased car f Penn Toyota is a fabulous place to stop for and ultimately buy or lease a reliable, economically sound car. This was our 4th consecutive leased car from Penn. Shaun Banks was our salesman. From the first to the last, he was friendly, warm, personable and knowledgeable. He met our concerns and made sure we were happy. And we were. And we still are. When this lease is up, to Penn (and Shaun) we will return. More

Great experience I worked with Andy to buy new Prius and he made the process very simple. Andy and the other team members were very professional and pleasant to work I worked with Andy to buy new Prius and he made the process very simple. Andy and the other team members were very professional and pleasant to work with and there was absolutely no sales pressure. This dealership is definitely one of the most reputable in the area. This is my second purchase with them and it won't be my last. More

Great Salesman and Dealership Shamus is a very good salesman. I leased a car from on 3/2014 and it was a good deal. I brought the car in for service and I noticed the leather was b Shamus is a very good salesman. I leased a car from on 3/2014 and it was a good deal. I brought the car in for service and I noticed the leather was bunching up. They were able to fix it and the problem was solved. More