Penn Toyota

Average 2 hour wait time for oil change. Service department was not busy. Simply put its not worth your time even if its free. They simply do an oil change, the multi-point inspection a joke. The department was not busy. Simply put its not worth your time even if its free. They simply do an oil change, the multi-point inspection a joke. The mechanics just check off a piece of paper on the side not even near your car. To sum it up, just a bunch of clowns....oil change for 2 hour while you wait...Never again on their service department...never again on Toyota More

We first met Dave in September 2009, we where interested in leasing a car. He was very knowledgeable and was not your typical car sales men. I felt no obligation to make a decision that day. He was patie in leasing a car. He was very knowledgeable and was not your typical car sales men. I felt no obligation to make a decision that day. He was patient, kind and answered all of our questions. Due to other issues we where not able to lease the car at that time. When we where able to we returned to Dave to close the deal. I would certianly recommend Penn Toyota and Dave Salkin. Thanks for the tootsie rolls Dave! More

I had the most positive car shopping experience with Rob at Penn Toyota in Greenvale. He was extremely professional, knowledgeable, respectful, honest and friendly. I am female and I find that some of the m at Penn Toyota in Greenvale. He was extremely professional, knowledgeable, respectful, honest and friendly. I am female and I find that some of the male sales people can be condescending at times. Rob also exceeded my expectations. My husband was not available to see the car because he works all the time and he offered to drive the car to his place of business (which was very close) so he could see the car. Awesome, right!!! Rob asked all the right questions in terms of what my needs were. And after shopping at approximately 12 or more other car dealerships I would say that he was the only sales person that I had been too that was able to answer everyone of my questions in regard to the cars I was shopping. He really knows his product. I was shopping the rav4 and The Venza and decided to consider purchasing the Venza. A really great car! Out of all the cardealerships I shopped this was the best one because of Rob! Thank you for such a pleasurable experience. More

They were easy to work with. David was very friendly and took the time to show me several cars on the lot. I originally was looking to buy a used car. He worked with me to find the best deal on a new car. took the time to show me several cars on the lot. I originally was looking to buy a used car. He worked with me to find the best deal on a new car. My last car was a Honda and looked at the CR-V because it seemed like the same exact car. Not only was the Rav-4 cheaper but i love the car. It handles great and has all the features i need/want as compared to my test drive of teh CR-V. Looking forward to working with Toyata (hopefully not too much)during the term of my lease and beyond. - Chris More

I had a very good expirience at Penn Toyota. My sales rep Robert Piraino was very friendly and knowledgeable! This was my first new car purchase and I enjoyed the whole process! My questions were alway rep Robert Piraino was very friendly and knowledgeable! This was my first new car purchase and I enjoyed the whole process! My questions were always answered promptly and I was walked through the whole process step by step. I never felt like I didnt know what was going on! I am very pleased with Penn Toyota and especially Rob Piraino and would definatly recommend them to anyone looking for a new (or used) car!! More

My experience with Penn Toyota was great. I did my research on Toyota/Scion car dealerships before I bought my Scion XB and Penn came out on top in every review. I live in Queens N.Y.and was very happ research on Toyota/Scion car dealerships before I bought my Scion XB and Penn came out on top in every review. I live in Queens N.Y.and was very happy to travel out to L.I. to buy a car at Penn Toyota. My salesman David Salkin was very helpful and kept me informed as I had to wait a couple of weeks for my car to arrive. If you are you looking for a no hassle car buying experience, this is the place to go. More

Sold me a truck with passed inspection, but no horn, (I found out on the road home), no spare. I had asked earlier when I inspected the truck, told me the spare would be on. I also asked to have trim fi found out on the road home), no spare. I had asked earlier when I inspected the truck, told me the spare would be on. I also asked to have trim fixed, they didn't do it. Took down my phone numbers wrong. They mixed up my cell and home number and said they tried to call me when they didn't have truck there when I drove over an hour to see it. (At first they told me they did) Who can't take down a phone number correctly? How could a business do that? I think they were leading me on in retrospect. BUYER BEWARE!!! I would not buy a used vehicle there, Truck had less than 11k on it, sold it to me like new but it had issues that didn't appear at slow speeds, but did at highway speeds. After I brought it back the next day and told them I'm returning it they of course told me they would right all wrongs. I told them it's too late. They should have done it right the first time. They were pretty good about taking it back, while we waited for paperwork to appear the used car manager told us he had already sold it to another dealer wholesale. More

I had just come off a bad experience at a nearby Honda dealership when I went to Penn Toyota in search of a used Scion XA. I ended up leaving with a new 2010 Scion XD. I was leery of the dealership, dealership when I went to Penn Toyota in search of a used Scion XA. I ended up leaving with a new 2010 Scion XD. I was leery of the dealership, I honestly am not very trusting of car salesmen, no offense to any of you, it's just a cutthroat business in many ways. Robert, however; seemed like a genuine nice guy. He was very busy, and I didn't always get his full attention, which i totally understand and felt was a very tiny bump in the road (not to mention evidence that he was a stand-up guy). He offered me a price that was more than fair, he added no hidden fees. What I was quoted was what I got. I was in a rush to get a car, and I wanted a manual. He hunted one down for me and I had one within the time frame he promised. Not that I got it the next day, but he was upfront that it would take a few days, I respected and appreciated his honesty. I had been to another Toyota dealerships where they did not have a vehicle in stock, and none had even offered to find me one. Obviously Rob was going above and beyond the normal call of duty. As I said, he seemed really busy, he probably didn't need the extra sale and could have easily blown me off like the other Toyota dealership I went to had. Instead he worked to get me what I needed. I wish I would have seen this website prior to my car hunting experience. I would have seen how badly rated the Honda dealership was and how highly rated Penn was. Would have saved myself some time and aggravation. More

Robert Piraino was extremely helpful, friendly and professional. He was not a pushy or agressive salesman compared to some I have dealt with; he gave me exactly what I wanted. I chose to do business w professional. He was not a pushy or agressive salesman compared to some I have dealt with; he gave me exactly what I wanted. I chose to do business with Penn Toyota as opposed to Star Toyota in Bayside, which is only 1 block away from my apartment for 2 reasons: because Rob was very easy to work with and because you offer service with a loaner car. I had a great experience leasing my very first brand new car. Thanks for all your help! More

Ray and Penn Toyota did everything we asked of them in making our leasing experience a positive one. They provided a better price than we were able to get elsewhere. They searched for a car that met our making our leasing experience a positive one. They provided a better price than we were able to get elsewhere. They searched for a car that met our specifications and, when we picked up our new vehicle, they explained each and every feature to our satisfaction. More