Penn Toyota

This is the third Toyota I have bought from this dealership, and by far, the best shopping experience- despite the fact I had some 'issues' with my latest purchase. David is a consummate profession dealership, and by far, the best shopping experience- despite the fact I had some 'issues' with my latest purchase. David is a consummate professional. No hard sell, just the facts about what he had available. No games, no bs. Buying the car was a piece of cake. The real testament is how helpful he was AFTER the sale- making sure my vehicle had the alarm disabled (at my request) and everything the was it was the day of the sale. Personally, I wouldn't buy any other car other than a Toyota, and certainly I hope David Salkin is there when I go to buy Toyota #4. Penn Toyota is not the closest dealership to where I live- but it was so worth the trip. It should be stated that additionally the receptionists and services staff were all very professional and courteous as well. More

Great service, Joni is doing excellent job. met her in the mid-summer, but there is no car I wanted. Three monthes later, she called me and got me a great deal. she waited for late night on my pick up, a the mid-summer, but there is no car I wanted. Three monthes later, she called me and got me a great deal. she waited for late night on my pick up, and explian all the detail about this car. following up after next week. Great salesperson! More

I have purchased from this dealer before, an advertised Highlander, was in stock and concluded deal. My trade in was excellent and I received top dollar. Eric is very knowledgeable about Toyota autos an Highlander, was in stock and concluded deal. My trade in was excellent and I received top dollar. Eric is very knowledgeable about Toyota autos and the competition, knew how other dealers pre-print what I call bogus charges, e.g "double billing consumer for transportation, plus administrative fees. What I like about Eric is his willingness to understand what the customer wants and works in that direction. After concluding the deal to purchase a new Camry LE 2010 on 10/10/2009, it was promised for delivery on 10/11/2009 at 12:30. When I went to the dealer the business manager was ready to finalize the insurance, papers etc. While Eric obtained the car. I was in a hurry to get to my son's basketball games and Eric worked to ensure that I was out in time. The quality of customer service is why Penn earned high marks from me. I would recommend this dealer, since they do not low ball you on price and then make up the differences by adding in bogus fees. More

After two bate and switch experiences with other Toyota dealerships (stay away from the dealer in Yonkers!) I was able to negotiate a fair and quick deal with Penn Toyota. They really do a great job of fi dealerships (stay away from the dealer in Yonkers!) I was able to negotiate a fair and quick deal with Penn Toyota. They really do a great job of finding you the car you want and they were honest from the start. I live in Rockland, but this experience was worth the trip over two bridges. You won't be sorry if you buy from Joni. More

Simply the best! Robert treated me with respect and helped to educate me when I came in last December to buy my first new car. He was knowledgeable, patient and answered all of my questions. He even se helped to educate me when I came in last December to buy my first new car. He was knowledgeable, patient and answered all of my questions. He even sent me a hand written thank you note in the mail. With Penn Scion it was about the small touches that made me feel like I was buying from a great dealership. I recommend them constantly and would definitely go back when it's time for my next car purchase. More

Andy was my salesperson and was extremely receptive to allowing me to "hold the deal" until I could get my daughter to test drive this car (it was going to be driven by her). Jay saw to the car being deli allowing me to "hold the deal" until I could get my daughter to test drive this car (it was going to be driven by her). Jay saw to the car being delivered in perfect condition - I am a pretty particular person and he did not attempt to get me to sign any papers until I was completely satisfied. Ray was just a friendly guy who happened to answer many of my phone calls. James delivered the car and went over, in great detail, all of the features of the car. He was polite, friendly and answered all of our questions with a smile. I attempted to give him a tip for his time with us, but he refused the tip saying he was just doing his job. What a pleasure to work with all of these people. Bravo Penn Toyota! More

I was especially pleased with Rob Pirano, our salesperson. He was excellent during the sales process, and he's been very responsive postsale salesperson. He was excellent during the sales process, and he's been very responsive postsale More

Outstanding service and customer relations. They treat you with cordiality and respect. I was able to test drive the vechile and was given extensive explanation of all features. I recommended a friend an you with cordiality and respect. I was able to test drive the vechile and was given extensive explanation of all features. I recommended a friend and expect one more to follow suit. Fair and friendly experience. Try them. More

I purchased my 2006 Tacoma from Penn Toyota and my experience can be described as no less than outstanding. They were able to answer all of my questions and concerns. unlike most dealerships, the staf experience can be described as no less than outstanding. They were able to answer all of my questions and concerns. unlike most dealerships, the staff at Penn provides fast and efficient customer service while maintaining a high standard of professionalism. I never hesitate to call my sales associate Robert in regards to my truck because the staff at Penn "know the product". I am confident that i have recieved the best price available and the most "bang for your buck" without sacrificing quality and reliability. It is often that i visit the dealership to check out new products and the staff always makes me feel welcome. I have recommended this dealership to all and will continue to do so. My next vehicle purchase will definitely be from Penn Toyota! More

I have never bought a car when I felt so at home and so happy for the experience. We kept thanking Jay for such a great experience. Everyone in the dealership was friendly, helpful, thorough and professi happy for the experience. We kept thanking Jay for such a great experience. Everyone in the dealership was friendly, helpful, thorough and professional. I've been in sales management my entire career and I know a pro when I see one. Joni Glantz is the best! More