Back

Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
1,037 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
Contact Dealership

18400 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

Showing 1,037 reviews

April 19, 2025

They were very helpful and knowledgeable . Great customer service All the staff that I dealt with . answered all my questions throughly More

by JOEYGINA92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis , D Johnson,
Apr 19, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your review. We're glad you had a great interaction with our team at Penske Buick GMC of Cerritos.

April 18, 2025

The finance, sales and service departments are all top notch. The staff are friendly, knowledgeable and hard working. I recommend all to experience this amazing service. You will not be disappointed! More

by LEXSHO09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren, Albert, Gary and Octavio
Apr 18, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about Penske Buick GMC of Cerritos. We're grateful for your recommendation and support.

April 17, 2025

Great, This survey is very slow and has required several attempts to submit due to slow processing on the internet and password verification. The name validation should be removed. More

by PHIL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Apr 18, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your review. We appreciate your feedback, and if you would like to discuss our survey further, please contact us at Penske Buick GMC of Cerritos at your earliest convenience.

April 17, 2025

Purchase experience was very easy. Shopped online, got connected with a sales representative and prequalified prior to going to dealer. Showed up the next day and was there less than 2 More

by sisnerozj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Apr 17, 2025 -

Penske Buick GMC Of Cerritos responded

We're happy to hear that you enjoyed the streamlined process with us at Penske Buick GMC of Cerritos. It's great that our team could help make your purchase a pleasant experience. Enjoy those new keys!

April 13, 2025

I like your service . Because you guys saved my time a lot. I got very quick and respectful service . Good luck ! More

by emmalkham25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar
Apr 13, 2025 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about our team at Penske Buick GMC of Cerritos. We're glad to have offered you a quick and respectful experience. Take care.

April 13, 2025

Anthony in Service does a great job of walking you through your options for service and repair. Furthermore, he has prompt follow up and follow through skills that make the entire process stress free More

by 4LAMCVAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with our service team. We're pleased to know that the process was stress-free and informative for you. Wishing you many happy miles ahead from all of us at Penske Buick GMC of Cerritos.

April 12, 2025

The fact you limit the radius of giving customers a ride home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way More

by JMSCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the limitations of the ride home offered by our Service Team. Please reach out to me directly. I look forward to hearing from you Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

April 12, 2025

Alex was great! Whole process was easy & comfortable. Alex made the whole process enjoyable & less stressful More

by Valentino.ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with Penske Buick GMC of Cerritos. We're pleased to hear our team made things easy and comfortable for you.

April 09, 2025

Service and courtesy been out the door for quite some time can’t wait to trade my truck and don’t ever have to deal with the service there More

by RAIDERS73084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No changes ever made there anyway
Apr 09, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, I would like to learn more about your recent experience with our Service Department regarding the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here at Penske Buick GMC of Cerritos, and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

April 09, 2025

The buying experience was pleasant and not stressful. We had a specific vehicle in mind. The sales consultant we worked with, Richard, retrieved the vehicle to allow us to inspect it and test drive it. More

by HEATHNCARRIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Apr 10, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad you had a pleasant buying experience with us at Penske Buick GMC of Cerritos. It's good to hear that our team's approach met your expectations. Thank you for sharing your thoughts, and take care.