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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
660 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
Contact Dealership

18400 Studebaker Rd

Cerritos, CA

90703

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Showing 660 reviews

May 11, 2024

Very professional and Good service. They made sure I was happy and satisfied with their services. More

by Sharonrwilkins61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. We're glad to hear you received the professionalism and good service we strive for. Thank you for being a valued customer.

Helpful
May 10, 2024

I would like to thank everyone that was involved in helping to buy my first brand new vehicle. It was an amazing experience. More

by TINAHOWARD754
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hermond
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May 10, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your support for Penske Buick GMC of Cerritos. We're gratified to know you had an amazing vehicle-buying experience with our team. Thank you!

Helpful
May 10, 2024

Donald the service technician was very knowledgeable and polite and was able to answer all of my concerns. More

by ALFCALDERONKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald service technician
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May 10, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive remark about our team at Penske Buick GMC of Cerritos. They strive to consistently provide knowledgeable and polite help.

Helpful
May 10, 2024

Daniel and Stephanie was great. Much appreciated their hard work. They took care of us. More

by Ewilliams0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie and Daniel
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May 10, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased to hear that our team at Penske Buick GMC of Cerritos exceeded your expectations. Your feedback is valuable to us, thank you for sharing it.

Helpful
May 09, 2024

Clarissa and Darren were amazing, the process was so easy, I bought the car over the phone and it was delivered to my home. Highly recommend them both, thank you so much! More

by ksgauthier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
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May 09, 2024 -

Penske Buick GMC Of Cerritos responded

We're grateful for your high recommendation of Penske Buick GMC of Cerritos. Isn't it lovely when our team makes the process pleasant and straightforward? We appreciate your business.

Helpful
May 08, 2024

They have horrible service. And then they say they didn’t say that.. They they to make it seem The customer is wrong. And they don’t return the phone calls as promised. More

by JIMENEZLUPITA660
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Stein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel & Gerry
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May 11, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about the level of customer care you received during your recent experience here at Penske Buick GMC of Cerritos. Please reach out to me at your earliest convenience. Sincerely, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

Helpful
May 07, 2024

Sales and service reps are friendly and helped me with all my questions. Would definitely recommend More

by VOLKSANITY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel kim
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May 08, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for recommending Penske Buick GMC of Cerritos. We're glad our sales and service teams were able to assist with your questions.

Helpful
May 06, 2024

Excelente experiencia un trato amable Alex fue muy amable y tratando de ayudar en lo que le pedía muy biena experiencia More

by aldord1286
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por compartir su experiencia con Penske Buick GMC of Cerritos. Nos alegramos de que nuestro equipo haya sido de ayuda. Esperamos seguir cumpliendo sus expectativas en el futuro.

Helpful
May 06, 2024

I was able to drive off in the vehicle that i was looking for,the guy helping me out- Kai was great. More

by Calozano1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
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May 06, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your stellar rating. At Penske Buick GMC of Cerritos, our team always prioritizes helping customers find the right vehicle. Thanks for acknowledging their efforts.

Helpful
May 06, 2024

Daniel in the service department was great. Was honest and didn't try to oversell any additional services. More

by SHEERE.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Department
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May 06, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad you found our team's honesty worthwhile at Penske Buick GMC of Cerritos. It’s vital for us to provide a no-pressure environment, and we appreciate your recognition.

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