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Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
1,039 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,039 reviews

June 16, 2023

Anthony was honest and very responsive did not haggle me at all. Made my visit a great experience . More

by cflores13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar
Jun 17, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thanks for sharing this five-star review with us. It is delightful to learn that our honest team made your visit a great experience. For any additional assistance, please feel free to contact us anytime at Penske Buick GMC of Cerritos. Take care.

June 15, 2023

The staff was nice, but Albert served my car and went above and beyond with my issue. Thank you More

by JCAG007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert in service department
Jun 16, 2023 -

Penske Buick GMC Of Cerritos responded

Hi, we're so glad that our Service Team was able to go above and beyond your expectations. Thank you for the five-star review and please let us know if there is anything else we can do for you here at Penske Buick GMC of Cerritos. We are more than happy to help!

June 14, 2023

Unfortunately, they claimed to be short staffed that day and it took nearly 5 hours for an oil change and tire rotation after saying a 2 hour wait. Not one word to me during my wait until my vehicle was rea More

by AUGIEREYNOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Solis
June 14, 2023

Had 2:00 appointment for oil change, waited over 2 hours. Very disappointed. I should have been notified initially that you were short staffed so I could have made arrangements to wait at home instead of wai More

by PGOMEZ.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jun 15, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, We always welcome customer feedback and would like the opportunity to discuss the wait time for your oil change and your overall experience with our Service Team here at Penske Buick GMC of Cerritos. Would you please send your preferred contact method to me? Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

June 12, 2023

I took my truck here because it's where I bought it. It took 3hrs for an oil change. With an appointment. When I got home there was oil dripping on my driveway so I had to get under it and clean off all More

by jeffdelaquil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 13, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the oil change performed by our Service Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

June 12, 2023

Best place ever to buy a car I’ll recommend any time of the year More

by josueguzman320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martínez , Josue Moreno
Jun 13, 2023 -

Penske Buick GMC Of Cerritos responded

We are glad you enjoyed a great experience working with our Sales Team at Penske Buick GMC of Cerritos. Thank you for your positive review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance.

June 12, 2023

From the moment I arrived on the lot I was at ease. The whole customer service team was friendly and professional. I have been to other dealers in the area. And nothing compared to this place. Thank yo More

by JENWHORTON285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
Jun 13, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the great rating and review. We are happy our Sales Team at Penske Buick GMC of Cerritos was both professional and friendly during your visit. We thank you for your business.

June 10, 2023

Great service and good prices. The team at Penske made it completely painless trading my car in and driving away in my new truck. More

by Bhouston113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for your kind review! We are happy to learn that you had a great, painless trade-in experience at Penske Buick GMC of Cerritos and we congratulate you on your new truck. We hope to assist you again someday, take care.

June 08, 2023

Penske Buick/ GMC always does their best to help me. This is why I came back to the dealership for to lease my second Buick. More

by Maistrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Matthew Stein
Jun 08, 2023 -

Penske Buick GMC Of Cerritos responded

Our team here at Penske Buick GMC of Cerritos is proud to read that you had a great experience with us, Maistrow. Please feel free to reach out if we can do anything else to assist you.

June 07, 2023

Albert is awesome! He always greets me by name and a smile. My car’s service is always on time which is important due to my busy work schedule. More

by YO.FIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jun 07, 2023 -

Penske Buick GMC Of Cerritos responded

We are honored you took the time to leave us a five-star review. It makes us proud to learn that our awesome Service Team is always on time when you visit us at Penske Buick GMC of Cerritos. That's exactly what we like to learn. Your business is valued and we hope you continue to always choose us.

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