Penske Buick GMC Of Cerritos - Service Center
Cerritos, CA
444 Reviews of Penske Buick GMC Of Cerritos - Service Center
Albert could not have been any more professional. Only problem is month delay in obtaining repair part. Also get some xxxx coffee for early morning arrivees. Only problem is month delay in obtaining repair part. Also get some xxxx coffee for early morning arrivees. More
The impecable professionalism as well as the amazing service I received from the service manager Mr. Gary Bener and the service advisor Mr. Bernardo Reynoso deserve the highest of grades. I hope these service I received from the service manager Mr. Gary Bener and the service advisor Mr. Bernardo Reynoso deserve the highest of grades. I hope these GMC employees are recognized and appreciated daily because of their customer service. I believe they both deserve a bonus for such customer care. thank you More
Stephanie was professional and courteous. I had a scheduled appointment, I did not have to wait to be seen, and my vehicle was serviced and the work was completed in records times. I had a scheduled appointment, I did not have to wait to be seen, and my vehicle was serviced and the work was completed in records times. More
My service advisor Stephanie Villegas at Penske Cerritos walked me through a tough time I needed an engine replacement she was very nice and helpful and knowledgeable and made the process as least painful a walked me through a tough time I needed an engine replacement she was very nice and helpful and knowledgeable and made the process as least painful as possible especially considering that this was an expensive repair which could not have happened at a worse time if I had my own business I would definitely want someone like Stephanie on my team the manager also deserves recognition for his involvement he made a split second decision which put the icing on the cake and made me a happy customer again I want to personally thank Cerritos Penske for making my life a little easier during a Tuff time based on their service I know I look at my Tuff time with this expensive bill I realize others also are going through tuff times I noticed the manager walks with a limp wether it’s a permanent or a temporary situation I could tell that he might be experiencing some pain but he was very professional helpful and kind so I’ll end with saying I’m satisfied with the service I got and somebody please give xxxxxxto Stephanie and her manager More
Great People working there Great experience will recommend to family and friends . Alex and Matt were Awesome recommend to family and friends . Alex and Matt were Awesome More
I purchased my car brand new at Penske in Cerritos a few years ago. Once the warranty was over, I continued coming here for repair service. They have been wonderful. The prices are reasonable and the servic years ago. Once the warranty was over, I continued coming here for repair service. They have been wonderful. The prices are reasonable and the service is excellent. Albert is the best! More