Penske Toyota

I have been coming to this dealer to service my car since 2005 when I bought my Toyota 4runner and I always go home very satisfied with the service they provide. I recommend this place. 2005 when I bought my Toyota 4runner and I always go home very satisfied with the service they provide. I recommend this place. More

Check in the Service Dept. was easy, prior to giving the keys the Tech ask to see receipt of payment which is good. Noticed a scratch that wasn't there before and Service Mana was easy, prior to giving the keys the Tech ask to see receipt of payment which is good. Noticed a scratch that wasn't there before and Service Manager Shane Burson took accountability and scheduled repairs at Penske's cost. Thanks Shane! More

I always come back here. Representatives helped me understand the issue rightly and why it would cost so much when compared to outside. I do service my car here for last 8 ye Representatives helped me understand the issue rightly and why it would cost so much when compared to outside. I do service my car here for last 8 years and every time I had a great experience. I thank Richard Tee for his great details on service I needed. More

The person that was helping me was very courteous and very kind and she new what she was doing. very kind and she new what she was doing. More

Jerry Guzman of Downey Penske Toyota was super friendly and communicative throughout the entire process of routine maintenance. and communicative throughout the entire process of routine maintenance. More

Its a good dealer, when I got there for my car service the line was all the way to the street. But eventually it got short really quick. the line was all the way to the street. But eventually it got short really quick. More

Nancy Velasco in the service department, made my experience a very nice one. She went above and beyond by making sure that she followed up with me with the status and finally getting the issue resol experience a very nice one. She went above and beyond by making sure that she followed up with me with the status and finally getting the issue resolved with my vehicle. I have gained confidence that my vehicle is in good hands when she is overseeing it. In my opinion, she has outstanding customer service skills and is a great asset to the department. Thank you Nancy for everything you did, you are very much appreciated. More

Vehicle is exactly what I wanted. Sales walked me through all operations of vehicle, including setting up smart phone app. Finance was thorough and fast. The best car buying experi Sales walked me through all operations of vehicle, including setting up smart phone app. Finance was thorough and fast. The best car buying experience I’ve had. More

Esteban helped me with amazing customer service. He was very knowledgeable and answered all of my questions. I was impressed with his patience and excellent customer service. He was very knowledgeable and answered all of my questions. I was impressed with his patience and excellent customer service. More