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Penske Toyota

Downey, CA

4.9
1,886 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

March 17, 2022

My go to dealer for maintenance . Thomas Arthur goes above and beyond and always takes care of my concerns and makes sure to keep me inform and shows me what has been done to my car. More

by Kitten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THOMAS ARTHUR
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Mar 18, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you always enjoy your maintenance experiences with our Service Team. Let us know if there is anything else we can help you with.

March 16, 2022

Thomas Arthur, Asst Svc Mgr was amazing! He was helpful, patient, pleasant to work with. More

by carr605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Mar 17, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. We look forward to more amazing visits.

March 16, 2022

From beginning to end, the process of buying a car was pretty easy and overall great. More

by anavarrete80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Marra
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Mar 17, 2022 -

Penske Toyota responded

We appreciate you taking the time to leave us a wonderful review and 5-star rating. It is great to see that our Team made the process great and easy from start to finish.

March 15, 2022

The individual that assisted me was very cheerful and made the experience at the dealership welcoming. More

by lososos.rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember who assisted me
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Mar 16, 2022 -

Penske Toyota responded

Hi there, Thanks for letting us know about your cheerful and welcoming experience. At Penske Toyota of Downey, we appreciate your business and look forward to seeing you again.

March 14, 2022

Great service, great people! Everyone is very helpful my experience was great!! Thank you! Y More

by Mariafigueroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Flores
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Mar 14, 2022 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

March 11, 2022

If you every want a good sales person ask for Mr, Rick Burgess. This man will help you out to the fullest. More

by Ivemason444com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
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Mar 11, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 09, 2022

It was very easy and the home delivery was absolutely great. Customer service was outstanding More

by catherineasoau
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
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Mar 09, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Catherine! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 07, 2022

Thomas always take good care of us he is a profesional and very helpful on everything we need More

by Pedro v. Frias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Mar 07, 2022 -

Penske Toyota responded

Hello Pedro! We appreciate your business with Penske Toyota of Downey and we are pleased that you always receive great customer service. Thank you for sharing your feedback.

March 07, 2022

I found all employees very attentive courteous and also very helpful. They all were willing to help and payed attention to my needs. More

by fcampossports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman and Juan Rodriguez
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Mar 07, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 06, 2022

You guys are awesome 👌 the costumers service and I feel so good 👍 thanks for helping us More

by geovannymelara223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Potter , Sean Weaver, Jennifer Norsworthy
Report | Print
Mar 07, 2022 -

Penske Toyota responded

Hello, Your kind words mean a lot to us and we appreciate your business. Thank you for choosing Penske Toyota of Downey and please know that we are always here for you.

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