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Penske Toyota

Downey, CA

4.9
1,886 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

March 06, 2022

Service advisor was able to help me with future services i would need in the future More

by Tambor333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
Mar 06, 2022 -

Tambor333 responded

Thank you

Mar 07, 2022 -

Penske Toyota responded

Hi there, We are pleased that our team could assist you. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

March 05, 2022

Best car buying experience ever! Just bought our 5th car from there, and will get our next there too! More

by Tsaatzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Mar 06, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our Sales Team at Penske Toyota of Downey is happy to hear we provided you with your best car-buying experience ever with our quality and professional service. Your continued support is greatly appreciated, so reach out to Penske Toyota of Downey for any future auto needs. Enjoy the new car!

February 28, 2022

Hey take too much time bath is ok thanks for your help and service I love May Toyota More

by (323) 473-2847
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 01, 2022 -

Penske Toyota responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at Penske Toyota of Downey.

February 28, 2022

The service was great. The time waiting was very long. The assistant service manager was excellent and very professional. Thank you for your services and I can recommend th More

by cecymonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta-Zacarías
Mar 01, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your service experience was great, and we hope to see you back for more excellent visits. Safe travels on the road ahead!

February 27, 2022

Great service delivered by Jerry Guzman. He was attentive and friendly. My vehicle was ready when promised. More

by winson.gin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Feb 28, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Winson! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

February 26, 2022

Awesome team of workers! !! I will definitely bring my car here for service! Very professional, they are easy to work with. More

by Kmatsheslin@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Roberts Iven Vargas
Feb 26, 2022 -

Penske Toyota responded

Hello, Thank you for your kind words and at Penske Toyota of Downey, we look forward to working together again.

February 26, 2022

A salesperson Alex Ramirez was a lot of help and good information he helped me out on everything I need it More

by Juanrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Feb 27, 2022 -

Penske Toyota responded

Hi, Juan! Thank you for the 5-stars and kind words. Our Sales Team is delighted your experience with us was helpful and informative. We hope to see you back at Penske Toyota of Downey for more great visits. Safe travels!

February 26, 2022

Everyone is kind and helpful. The minute that you get there , after their nice greeting, they try to help you and answer any concerns that you may have More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Feb 27, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was kind and helpful, and we look forward to seeing you back for future visits. Safe travels on the road ahead!

February 25, 2022

My experience with Toyota Penske was exceptional from start to finish. Ruben Bustamante was my sales person. He was amazing. Excellent customer service. Very professional. Full of positive energy. More

by angelaflynt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustamante
Feb 26, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our Sales Team at Penske Toyota of Downey knows how important the car-buying process is, so we always aim to provide professional and exceptional service and support to assist. Glad we provided an amazing experience, so reach out to Penske Toyota of Downey for any future auto needs. Enjoy your new vehicle!

February 25, 2022

This was my first time visiting Penske, and I must say I was very impressed I was able to get Sunday appt they took the car as soon as I pulled in the best part ever it took them under a hour to do my oil More

by cdmoore133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Feb 25, 2022 -

Penske Toyota responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear you're satisfied with the high level of customer service you received with our Service Team, and with your repairs. We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Penske Toyota of Downey.

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