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Penske Toyota

Downey, CA

4.9
1,886 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

February 24, 2022

Awesome experience - Always. Richard Tee is the best. Have been bring my cars here for service for years. Will continue return in the future for sure. More

by Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 25, 2022 -

Penske Toyota responded

It is wonderful to know our Service Department always provides you with an excellent experience. We truly appreciate your loyal business with us at Penske Toyota of Downey, and we look forward to any future visits.

February 24, 2022

The service department was very helpful, kept me advised of everything that was happening with my car. I definitely bring my car back for service. More

by Code3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
Report | Print
Feb 24, 2022 -

Penske Toyota responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

February 23, 2022

Well the staff is friendly and go out of their way to help they make you feel at home they treat me great I totally recommend them More

by Sketch5184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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Feb 23, 2022 -

Penske Toyota responded

Hi, thank you for taking the time to leave a review for us at Penske Toyota of Downey. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2022

This dealership is clean and all the people who works there are nice and polite 👌 More

by Mr G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Jimenez
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Feb 23, 2022 -

Penske Toyota responded

Hi, thank you for taking the time to leave a review for us at Penske Toyota of Downey. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

Good service good attitude and very professional attention the sales person very good worker and professional More

by Jose Sanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Ayala
Report | Print
Feb 23, 2022 -

Penske Toyota responded

Hi Jose, We are pleased to hear about your professional and good experience. Thank you for choosing Penske Toyota of Downey and please let us know if we can be of any further assistance.

February 22, 2022

I will highly recommend Penske Toyota. I had a great experience Jesse silva was my attendant and I highly recommend Jesse . He is very knowledgeable. Thank you More

by joe.silva111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Silva
Report | Print
Feb 22, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Joe! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

February 22, 2022

Everyone there is so welcoming and they make you feel comfortable leaving your car in their hands! More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Feb 22, 2022 -

Rita responded

Everyone there is so welcoming and they make you feel comfortable leaving your car in their hands.

Feb 22, 2022 -

Penske Toyota responded

Hi Rita- We truly appreciate you taking the time to write such a nice review, and trusting us at Penske Toyota of Downey to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

February 22, 2022

Finance Manager Vu Trang the best! Finds the way to others and cares to make a best deal for you! More

by Scorpio_me70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Trang
Report | Print
Feb 22, 2022 -

Penske Toyota responded

Thank you for the 5-star review! We are glad to learn that you have had such a wonderful visit. We look forward to seeing you again soon!

February 21, 2022

Friendly customer services. But one of my battery covers disappeared after battery service. Can I get a replacement? More

by Peeahchin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia
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Feb 23, 2022 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Toyota of Downey for battery service and would like the opportunity to address anything I can. Please reach out to me directly. I look forward to hearing from you. Sheila Vazquez Service Department Manager svazquez@socalpenke.com (562) 904-5689

Feb 23, 2022 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Toyota of Downey for battery service and would like the opportunity to address anything I can. Please reach out to me directly. I look forward to hearing from you. Sheila Vazquez Service Department Manager svazquez@socalpenke.com (562) 904-5689

Feb 23, 2022 -

Peeahchin responded

Hi Sheila I have tried to reach you by email and phone number provided. But both methods did not work. Photo number is not working. Email address is not an valid email.

Feb 24, 2022 -

Penske Toyota responded

Hello, Below, I have provided my updated contact information. Thank you. Best, Sheila Vazquez Service Manager svazquez@socalpenske.com (562) 904-5621

February 21, 2022

Our family has always enjoyed this dealership. In the past 20 plus years, we have purchased 3 new vehicles and have always felt like this dealership cared for our family. Thank you! More

by Etr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 22, 2022 -

Penske Toyota responded

Thank you for your continued support and positive feedback! Our staff at Penske Toyota of Downey always strives to provide professional and quality service and support to assist with your auto needs. Please don't hesitate to reach out to Penske Toyota of Downey for any of your family's auto needs in the future!

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