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Penske Toyota

Downey, CA

4.9
1,886 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

February 09, 2022

Toyota Downey Dealer take care my van since I bought from them. They earn my trust because of their reliable, honesty and courtesy. I am appreciate their work very much. More

by Ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Potter
Feb 10, 2022 -

Penske Toyota responded

Hello, We appreciate your kind words and return business. Thank you for choosing Penske Toyota of Downey and we look forward to seeing you again.

February 09, 2022

Good customer service, Albert Arauz good job . Well informed and quick service with an appointment More

by Lupelechuga1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Feb 09, 2022 -

Penske Toyota responded

Hi, thank you for taking the time to leave a review for us at Penske Toyota of Downey. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2022

Needs a large mechanics shop for a faster service and more mechanics Everything else is good More

by Lazaro corral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
February 07, 2022

Penske Toyota of Downey provided me excellent service - We recently visited the service department & got my car service. You can’t compare their reasonable prices anywhere else! we’re Happy w the attentive More

by ArguetaLily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Feb 08, 2022 -

Penske Toyota responded

Your positive feedback is greatly appreciated by our Service Team, Argueta! We are thrilled to know you are pleased with the attentiveness and professionalism provided by our Service Department. We hope you will continue to choose Penske Toyota of Downey for any future automotive needs.

February 06, 2022

El servició fue amable y las respuestas satisfactorias me explicaron las dudas que tube todas More

by cornelio de anda avila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 07, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Cornelio! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Dwoney.

February 06, 2022

Excellent service, employees always willing to help you, expedient service. Always enjoy coming here, want to thank the staff for always going that extra mile, Your greatly appreciated More

by Alishiras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman, Sean Weaver, Jennifer Norsworthy
Feb 07, 2022 -

Penske Toyota responded

Hi there, It is lovely to hear that our team always goes above and beyond whilst assisting you. Thank you for choosing Penske Toyota of Downey and please know that you are always welcome here.

February 03, 2022

Great staff and service!! The staff is friendly and helpful!! I have been getting service more than 10 years with them!! They’re honest!! More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Feb 04, 2022 -

Penske Toyota responded

Thank you for your loyal business, Cesar! We are thrilled to know our Service Department is always helpful and friendly. We look forward to seeing you for your next service visit at Penske Toyota of Downey.

February 03, 2022

I never thought that their supposed certified cars would turn out to be lemons. This business should consider their clients that are investing a fortune for Toyota vehicles. It is very important that they b More

by Pleon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Duran , Sean Weaver, Jennifer Norsworthy
Feb 04, 2022 -

Penske Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to speak with you regarding your truck and the services provided. Can you please send your preferred contact method to me? Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

February 03, 2022

I was in and out in just about 1 hr. and ten minutes for a oil change, tire rotation and a car wash. Great customer service. I'll be back. Thank you More

by Jesseb862004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Feb 03, 2022 -

Penske Toyota responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience at 
Penske Toyota of Downey, and if you need anything else, please let us know.

February 02, 2022

I am really pleased with the dealer service, they give an excellent customer service. Richard always make sure that all my car problems get fixed. More

by Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee, Sean Weaver, Jennifer Norsworthy
Feb 02, 2022 -

Penske Toyota responded

Hi Susana, We are pleased that you always receive excellent customer service from our Service Department. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

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