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Penske Toyota

Downey, CA

4.9
1,892 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,892 Reviews of Penske Toyota

December 07, 2022

No complaints here, Nancy V was very prompt and kept me updated on my car. More

by Shery S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy V
Report | Print
Dec 08, 2022 -

Penske Toyota responded

Shery, thank you for your positive feedback! At Penske Toyota, our Service Team knows how important maintenance is, so we're glad you enjoyed an attentive and efficient service experience. We value you as a customer and hope you continue to choose us for your automotive needs!

December 07, 2022

The employee Alex he was gentle y patient with my service of my car. Thanks More

by Nuvia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 07, 2022 -

Penske Toyota responded

Thank you for trusting us with your vehicle. We at Penske Toyota are thrilled to learn our Service Team was gentle and patient during your recent visit. We will be honored to help you with any future servicing needs.

December 06, 2022

Your staff, Alex Ramirez, is very professional, knowledgeable, very honest, and very kind to his customers. More

by Emily
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Dec 07, 2022 -

Penske Toyota responded

Thank you for your kind words, Emily. We're happy we got the opportunity to work with you. We want all of our customers to feel this way when visiting Penske Toyota. Have a wonderful day.

December 06, 2022

I had a great experience at Penske. Steven did a great job working with my issues with my car. Appreciate all the effort that was made to help my car be serviced. More

by Tati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero, Sean Weaver
Report | Print
Dec 07, 2022 -

Penske Toyota responded

Hello, Tati. Penske Toyota appreciates your kind words and amazing rating. We are very pleased to read that our Service Team member has provided you with quality service. We are always happy to help.

December 05, 2022

I’m happy with their service and their customer service. The waiting it is long but are notified in advance specially if you don’t have an appt. More

by Maria rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon martinez
Report | Print
Dec 06, 2022 -

Penske Toyota responded

Hello Maria, thank you for the 5-star review! We appreciate your feedback and are delighted to learn you are satisfied with the service that our Service Team is able to provide you, as well as ensure that you are notified of the status of your vehicle during your visit. We hope you continue to choose us here at Penske Toyota for your vehicle's needs.

December 04, 2022

Great service awesome staff very professional always hepful very fast and good communication Steban is the best staff member there More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estaban arias
Report | Print
Dec 05, 2022 -

Penske Toyota responded

Hi Jose, thank you for the great review of our Service Department! We are pleased to learn our Service Team was able to take care of your vehicle quickly and get you back on the road. Be sure to expect this high level of service, no matter what your needs are here at Penske Toyota.

December 02, 2022

The people were very courteous and tries very hard to make your wait time faster More

by Joycesoriano1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Emilio Flores
Report | Print
Dec 03, 2022 -

Penske Toyota responded

Thank you for taking the time to write about your positive and prompt experience with our Service Department. We look forward to assisting you in the future here at Penske Toyota.

December 01, 2022

Muy Buena atencion cordial. La estancia tambien solo mucha espera , lo entirndo por q hay muchos clients. Gracias. More

by norbertcardona68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex ramirez
Report | Print
Dec 02, 2022 -

Penske Toyota responded

Hello! Thank you so much for your positive star rating. We at Penske Toyota appreciate your business and are here for all of your future automotive needs.

December 01, 2022

they the great work and fast . nice people very clean . they do car wash free More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estaban
Report | Print
Dec 01, 2022 -

Penske Toyota responded

Hi Jose, customer satisfaction is always our goal. Our Service Team will be here at Penske Toyota to help with any future needs. Please don't hesitate to reach out if you need further assistance. We appreciate your business.

November 30, 2022

Great service every single time. I know I can always get the work done on car fast. More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 01, 2022 -

Penske Toyota responded

Yesenia, thank you for taking the time to write about your great service experience with our team. It's rewarding to learn that our team always takes care of you and your vehicle in a speedy fashion. We hope that you will continue to choose Penske Toyota in the future!

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