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Penske Toyota

Downey, CA

4.9
1,892 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,892 Reviews of Penske Toyota

October 18, 2022

Great service. Juan was very helpful. My van was ready to go when it was scheduled to be done. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Oct 20, 2022 -

Penske Toyota responded

Hi Denise, our helpful Service Team took care of your van and got you done in the allotted time. If you need any additional assistance, feel free to give Penske Toyota a call.

October 18, 2022

Excellent service. Quick and efficient. Very helpful and will answer all your questions. Alex Ramirez is my go to guy! More

by freeinmind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 20, 2022 -

Penske Toyota responded

Hello, we see that you had a quick and efficient experience with our helpful Service Team. They are always willing to answer all of our customer's questions to ensure a great visit. If you need us again in the future, please don't hesitate to let Penske Toyota know.

October 18, 2022

My service at the Penske Dealership is always awesome! ! My service Tech is professional, courteous, and honest. He’s always taking the time to explain what’s being done to my car and why. Always leaving t More

by Rose D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Andrew
Oct 18, 2022 -

Penske Toyota responded

Our staff is glad to learn that you had such an excellent interaction with our team. We are truly grateful to you for providing this review. If you have any additional questions, please don't hesitate to call us.

Oct 18, 2022 -

Rose D responded

Thank you again !!

October 17, 2022

I went in for and service and they handle it no problem and fast service provided is really professional and friendly best Toyota dealer around More

by Chrisorozco04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estaban Arias, Sean Weaver, Jennifer Norsworthy
Oct 19, 2022 -

Penske Toyota responded

Hello Chris, we were very excited to read your amazing five-star review with your kind words. Here at Penske Toyota, our Service Department made sure to take care of your vehicle professionally in a timely manner. Thank you for choosing to do business with us.

October 17, 2022

I continue to be impressed by the maintenance quality at this dealer for my Lexus RX400 and the high level of customer service of Johnny. I've been coming here for many years. The prices of basic services More

by Roger2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny in Service Dept
Oct 19, 2022 -

Penske Toyota responded

Roger, we strive for a high level of customer satisfaction here at Penske Toyota and are delighted to read our Service Team has been providing you with excellent customer assistance throughout all your experiences with us. Thank you for trusting us with your Lexus RX400 and let us know if we can be of help in the future.

October 17, 2022

Our salesman Linh Lam was awesome. He made the process super easy and fast! I love my car! Super happy and satisfied with the service at this dealership. Everyone was so friendly. I hi More

by Sueni77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Oct 19, 2022 -

Penske Toyota responded

Hello. It's exciting for us to read that you had a super happy and satisfying experience with Penske Toyota. To see our Sales Team was friendly and awesome is great. We are thrilled that you love your new car, and thank you for recommending us!

October 16, 2022

So great service and employee nice to me and very helpful and good time management More

by Hye ra moon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan rodriguez
Oct 19, 2022 -

Penske Toyota responded

Hye, we at Penske Toyota are thrilled to read that you enjoyed a helpful, courteous, and professional experience working with our Management Team. Thank you for your kind words and excellent five-star review. Let us know if we can be of further assistance to you.

October 15, 2022

I’ve been a customer for 20 years and I have always been happy with customer service. However, this visit was unparalleled to any other and mostly because of Thomas Arthur! Very professional and compassiona More

by maria7018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Oct 18, 2022 -

Penske Toyota responded

Thanks so much for the thoughtful review, Maria! It delights us to know that our Service Team was so professional and caring here at Penske Toyota! Thank you again for choosing us and we're glad to know your vehicle is in excellent condition now. Your recommendations are truly appreciated!

October 15, 2022

Amistosos , Atentos, listos para servir , fuertes, te escuchan ,te Ayudan cuidan tu carro ,te tratan bien. More

by Antonio Najo.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez., Sean Weaver, Jennifer Norsworthy
Oct 18, 2022 -

Penske Toyota responded

Thanks for rating us 5 stars, Antonio. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Penske Toyota.

Oct 18, 2022 -

Antonio Najo. responded

Ok my Toyota family juannajo66@gmail.com. Forever Toyota.

October 13, 2022

I love it they are very helpful and friendly they help me and answer all my questions I have an able to resolve them More

by Bertha Olague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodrigues , Sean Weaver, Jennifer Norsworthy
Oct 15, 2022 -

Penske Toyota responded

Hi Bertha, it's our pleasure to learn our team was so helpful and informative. Thank you for the positive review and for being a valued guest here at Penske Toyota. If you need further assistance, please contact us. Have a fantastic day!

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