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Peoria Ford

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.2
1,049 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
Contact Dealership

9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,049 reviews

November 14, 2025

Jake Fratt is the best! He was very helpful and got me into my one of my dream cars. I highly recommend working with him. Thanks Jake! More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
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Nov 21, 2025 -

Peoria Ford responded

Thank you for the wonderful review! We're thrilled that Jake provided you with exceptional service and that everything went smoothly. Your satisfaction means everything to us at Peoria Ford, and we look forward to serving you in the future.

November 14, 2025

I recently bought a car from this dealership, and the experience was genuinely smooth from start to finish. My sales reps name was Jake and he was transparent, never pushy, and took the time to answer ev More

by KIL2165937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
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Nov 24, 2025 -

Peoria Ford responded

Thanks for sharing your wonderful experience with us! We're thrilled to hear that your car buying journey was smooth and stress-free from beginning to end. It's fantastic that Jake provided you with the transparent, patient service that made you feel comfortable throughout the process. We take pride in offering straightforward pricing without unexpected surprises and ensuring our financing is hassle-free. Knowing that your vehicle was delivered clean, on schedule, and met your expectations perfectly makes our day. Your recommendation means the world to us at Peoria Ford, and we're grateful you chose us for such an important purchase.

November 14, 2025

I was pleasantly surprised with this dealer, they were very helpful and not pushy which was a plus in my opinion. More

by Sylgr53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Fratt
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Nov 24, 2025 -

Peoria Ford responded

Thank you for sharing your wonderful experience! We're delighted our team was helpful without being pushy. We believe in creating a comfortable environment where customers can make decisions at their own pace. We truly appreciate your positive feedback!

November 14, 2025

Best service I’ve ever received from a dealership, everyone was so helpful and friendly. Jake and Rayne especially made our visit extraordinary, I love my car from ford! More

by parisgiunta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raine Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Nov 24, 2025 -

Peoria Ford responded

We are utterly delighted to hear about your outstanding experience with our team! It brings us great joy to know that you received the best service you have ever experienced at a dealership. Our team takes pride in being helpful and friendly, and we are thrilled that Jake and Raine were able to make your visit truly extraordinary. Your satisfaction with your new vehicle means everything to us, and we appreciate you taking the time to share your wonderful experience. Thank you for choosing us for your automotive needs!

November 12, 2025

Love the energy ant the way they do business! Jake is a phenomenal manager and you can tell he truly cares about his clients and employees More

by jaidyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaidyn Quinn, Jacob Fratt
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Nov 20, 2025 -

Peoria Ford responded

We are ecstatic to hear about your positive experience with our team and approach to doing business. Your enthusiasm truly means a lot to us. We're proud to have team members who genuinely care about both our customers and colleagues, and it's wonderful that this dedication was evident during your visit. Thank you for taking the time to share your feedback about the exceptional service you received. We look forward to continuing to serve you with the same level of care and professionalism.

November 12, 2025

Buying my car from the internet team, jake fratt was so helpful and worked hard to get me the best deal he could. I will definitely recommend his service at peoria .ford More

by 4frattkids
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Nov 20, 2025 -

Peoria Ford responded

Thank you for sharing your positive experience with our internet team! We're thrilled you received excellent service and secured a great deal. Your recommendation means a great deal to us at Peoria Ford.

November 12, 2025

Dealership was professional, knowledgeable and friendly. Would definitely recommend and I would buy a car from them again! More

by christiandierker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaidyn Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
Report | Print
Nov 20, 2025 -

Peoria Ford responded

Thank you for your positive feedback! We're thrilled you found our team professional, knowledgeable, and friendly. We appreciate your recommendation and look forward to serving you again!

November 12, 2025

I had a great experience buying my car at Peoria Ford. The staff was friendly, professional, and made the whole process easy. During my test drive, Mason took the time to explain the vehicle’s safety feat More

by deerommes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Nov 20, 2025 -

Peoria Ford responded

Thank you for the wonderful review! We're thrilled that our team made your car buying experience smooth and enjoyable. It's great to hear that explaining the safety features was helpful and that the paperwork process went seamlessly. Your satisfaction is our priority, and we appreciate you recommending Peoria Ford!

November 11, 2025

Jacob was great to work with. He helped find a solution to an issue when I purchased my truck from them. More

by Brolstad
Recommend Dealer
Yes
Employees Worked With
Mason Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
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Nov 20, 2025 -

Peoria Ford responded

Thank you for your wonderful feedback about your experience with us. We are truly pleased to hear that Jacob provided exceptional service and was able to help resolve the issue with your truck purchase. Finding effective solutions for our customers is what we strive for, and it sounds like Jacob delivered exactly that. Your positive experience means a great deal to our team at Peoria Ford, and we appreciate you taking the time to share your thoughts.

November 11, 2025

The lounge and front desk were very welcoming as well as the salespeople. My experience was very helpful and communicative. More

by Maddynelson15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaidyn Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fratt
Report | Print
Nov 20, 2025 -

Peoria Ford responded

We are grateful to hear about your wonderful experience with us! It's heartwarming to know that our team in the lounge and at the front desk made you feel welcomed from the moment you arrived. We're also pleased that our sales team provided you with the helpful and clear communication you needed throughout your visit. Your positive feedback about the welcoming atmosphere and supportive service means so much to all of us at Peoria Ford. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

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