Peoria Subaru

Luigi was great to work with. Luigi made the car buying process comfortable and easier than anticipated. He was personable, knowledgeable, and worked hard to get me what I was loo Luigi made the car buying process comfortable and easier than anticipated. He was personable, knowledgeable, and worked hard to get me what I was looking for. More

Great! Everyone at Peoria Subaru made the buying experience smooth and stress free. Spencer helped me order my Ascent and it arrived sooner than expected. Ev Everyone at Peoria Subaru made the buying experience smooth and stress free. Spencer helped me order my Ascent and it arrived sooner than expected. Evan in financing made the process simple as well. Great group of people to work with. More

Fantastic review Joshua, was very welcoming upon arriving at the dealership. He was knowledgeable and confident in going over car information. Showed the features, and Joshua, was very welcoming upon arriving at the dealership. He was knowledgeable and confident in going over car information. Showed the features, and options on the lot. He is patient and answered any questions we had. I would recommend him to family and friends! More

always perfect Dan the service manager is awesome. I never feel rushed. Dan answers all my questions. He explains the subject in detail. He is never pushy. Provides Dan the service manager is awesome. I never feel rushed. Dan answers all my questions. He explains the subject in detail. He is never pushy. Provides all the information I need. More

Great Sales Team. Finance Could Do Better Ordered a 2019 Ascent Touring. The sales team did a great job giving me a good price, placing my order, and keeping me up to date. Things got confusin Ordered a 2019 Ascent Touring. The sales team did a great job giving me a good price, placing my order, and keeping me up to date. Things got confusing and frustrating in the finance department. The finance guy seemed a bit nervous at first but he was very nice. The interest rate the sales team kept telling me about suddenly didn't exist in the finance office. Dealer add-ons and offers from the finance department were not explained well. I don't believe I was told about everything they had to offer. I was offered a better interest rate at another dealer but they already had my $1000 down payment for ordering the vehicle and it was ready for pickup. They don't seem to have much of a service department, parking isn't great, and the facility seems a bit dated. I gave the finance guy a little xxxx about some things. Either way they got the job done. My advice would be to triple check everything that is said and ask a lot of questions especially about financing. More

Excellent Experience We had the pleasure today of working with Josh Sullivan. We were extremely impressed with Josh's high-level knowledge of cars and engines, and particu We had the pleasure today of working with Josh Sullivan. We were extremely impressed with Josh's high-level knowledge of cars and engines, and particularly, of the Subaru product. Josh was very patient with us-he took plenty of time explaining all aspects of the various Subaru models as well as the specifics of the deal. Josh was professional, personable, and he really went the extra mile to help us come to a decision we're happy with. George Tellez was our finance representative. He was very efficient, knowledgeable, and professional. He, too, was a pleasure to work with. More

Decent All started off fine, but then when it came time to the financing, the car sales men came out. We were told initially a price, all inclusive. Then w All started off fine, but then when it came time to the financing, the car sales men came out. We were told initially a price, all inclusive. Then when we sat down with financing, yes, the warranties were offered - fine. And the finance guy said - this is the price "as is" ... well, he didn't really mean that. Because then he tried to "add the security system" and the "extra red rear light" ... oh, you're already paying $200 towards this, i can leave it on for an additional $750. YOU SAID AS IS ... now you want to charge me for a $50 security system - excuse me. $200 for $50 worth of equipment that you installed. Nice. I mean overall, the price was right, I felt like we were on the right track, but the financing got me as well. Also, we used USAA. Yes, there's a fee for dealers to use USAA - it's called cost of business. You want USAA members to come see you, you pay to be on there - just like angie's list people. So there was NO negotiating on the price as "well USAA charges us $350, so we can't budge on that cost - and even if you don't use the USAA buyers program, since you're using a USAA Loan, we still have to include that." Really? Good luck to you all. Just used you for the car we found - oh, BTW we found it through USAA - you're welcome for your membership! More

Legacy I had to wait an hour for financial to write up the contract and another hour for the car to get detail and which I came back the next day to do. Som I had to wait an hour for financial to write up the contract and another hour for the car to get detail and which I came back the next day to do. Some improvements can be done. More

Replaced Warranty Part They were outstanding as usual! Provided me with a ride to where I wanted to go. Prompt with getting me picked up and back into my car. They were outstanding as usual! Provided me with a ride to where I wanted to go. Prompt with getting me picked up and back into my car. More

Fast and friendly Friendly reception on arrival by Cory Fox who knew what had to be done. Service was performed quickly. Comfortable waiting area. Car was park at front Friendly reception on arrival by Cory Fox who knew what had to be done. Service was performed quickly. Comfortable waiting area. Car was park at front of line when I left. More