Peoria Subaru

Great Everything went great. Everyone was very helpful. We got a great deal and are very happy with our new Subaru Outback purchase. Thank you for the servi Everything went great. Everyone was very helpful. We got a great deal and are very happy with our new Subaru Outback purchase. Thank you for the service More

awesome very helpful and cordial excellent customer service, very friendly, great price, great sales force , overall experience was awesome. Spencer and Luigi and great and very helpf excellent customer service, very friendly, great price, great sales force , overall experience was awesome. Spencer and Luigi and great and very helpful. Luigi's post sales follow ups are very helpful and shows how much they care. Thank you More

Sales great and pleasurable, finance not so. Buying a Subaru from Bob Shotwell at Peoria Subaru was a pleasurable experience. The finance department was not. Were hard sold an exspensive maintena Buying a Subaru from Bob Shotwell at Peoria Subaru was a pleasurable experience. The finance department was not. Were hard sold an exspensive maintenance package. More

First service since owning the car, do recalls x 2 Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it Was NOT happy when I got in my car. The radio stations were all messed up and the screen for MPH had been changed and to date I still can not get it to where I had it. Also time had been changed. Why do techs have to change all the settings when they are in someone else's car??? I would have returned but after 2 plus hours I did not want to drive back and also I was told they were very busy so probably would have had to WAIT again. I have only been at this Subaru twice and I have many mixed feelings about coming back therefore I cannot say I will or will not recommend your facility. More

Friendly, quick service, great waiting area First thing I’d Dan who remembers you, great guy. Then appointments are on time and their time estimate is accurate. Waiting area is clean, comforta First thing I’d Dan who remembers you, great guy. Then appointments are on time and their time estimate is accurate. Waiting area is clean, comfortable and stocked with goodies. The bills are not shocking. This is the best service department I have ever used. More

Good service Could have been great service but after getting my vehicle back, noticed service tech forgot to put glove box in after changing in-cabin filter. Could have been great service but after getting my vehicle back, noticed service tech forgot to put glove box in after changing in-cabin filter. More

Last Free Service Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, Appointment by Internet with service department offers flexibility and ease of scheduling, The service was quick, and convenient, check in was simple, and there is a pleasant waiting area. More

Great experience at Moore's Peoria Subaru My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan i My wife and I came in for the 24 month service on my 2017 Outback and left with a new 2019 Outback. While sitting in the waiting area Josh Sullivan introduced himself and sat down with us. The conversation worked around to our interest in trading in for a new Outback. I told Josh we were not interested at this point. He asked if he could show us some of the new improvements in the 2019 Outback and we consented. I was impressed with the newer model but told Josh I didn't think he could make an offer that would convince us to trade up. I was wrong and now we own a 2019 Outback. We were impressed with Josh's knowledge and ability to work with us to make an offer that was acceptable. We were also impressed with the way George Tellez handled the financial side of the transaction. He was very thorough in explaining the numbers and all of the documents requiring signatures. Brandon and Josie in the service department were great to work with as is always the case. More

Great Service Cory is always great to work with. He does a good job of setting expectations in terms of services needed, cost and time. It’s always a pleasure doing Cory is always great to work with. He does a good job of setting expectations in terms of services needed, cost and time. It’s always a pleasure doing business with him and the rest of the service team. More

Routine maintenance Went for a routine maintenance. Very accommodating and friendly staff. We came down from Flagstaff and although appointments we booked, they still Went for a routine maintenance. Very accommodating and friendly staff. We came down from Flagstaff and although appointments we booked, they still managed to get us in. Great quality and service! More