Pepe Cadillac

Not a good experience every time a go there The work I want to get done they refused it,my car has so many problems and I bought it from them,there car are not certified as they say,they don’t w The work I want to get done they refused it,my car has so many problems and I bought it from them,there car are not certified as they say,they don’t work on there promise.i have rims an tire protection one of my rims was bend they said we won’t fix it buy a new one More

Fast and courteous The service manager was friendly and courteous and returned my car as described in an hour and a half. I like that the car was washed before it was re The service manager was friendly and courteous and returned my car as described in an hour and a half. I like that the car was washed before it was returned to me. More

15K mile check up & NYS inspection Another flawless experience with the great team at Pepe Cadillac. As always, Sam was there to answer any questions I had and I received call from Ron Another flawless experience with the great team at Pepe Cadillac. As always, Sam was there to answer any questions I had and I received call from Ron after the service to make sure all went well. A+++ More

First service in my car It was my first time after moving cross country at this dealership. Everyone was really attentive and polite. The waiting area was clean, Jason was su It was my first time after moving cross country at this dealership. Everyone was really attentive and polite. The waiting area was clean, Jason was super helpful and took care of all of the issues I had with my car. Service was done the same day. Thank you for a pleasant experience More

Service was excellent Service was able to accommodate me with vehicle as they repaired my Cadillac. They kept me informed and was able to fix all issues. I was very satisfi Service was able to accommodate me with vehicle as they repaired my Cadillac. They kept me informed and was able to fix all issues. I was very satisfied with the repairs. More

Escalade Platinum lease end & lease of new Escalade Platinum Kenny was extremely helpful and customer focused, just like the last time I had leased an Escalade. It was a pleasure to work with him again — someth Kenny was extremely helpful and customer focused, just like the last time I had leased an Escalade. It was a pleasure to work with him again — something not often said about car lease/purchase experiences... More

great experience David Persaud took me through this experience with skill, enthusiasm, and knowledge. He had answers to each of my many questions and made sure that I David Persaud took me through this experience with skill, enthusiasm, and knowledge. He had answers to each of my many questions and made sure that I was up to speed with all of the innovations on the car! He was a pleasure to work with----for the second time----He is a great ambassador for Pepe and the Cadillac brand!! More

Not a good place to do business Yeah I know I signed the contract, I was stupid to get so rushed into buying the car. A car I could have gotten for thousands of dollars cheaper. I w Yeah I know I signed the contract, I was stupid to get so rushed into buying the car. A car I could have gotten for thousands of dollars cheaper. I was stupid to get caught up into doing the business backwards. The service , now that's another story, wasting my time and informed that something will get fixed and then informed that the contract does not cover it. I supposedly have a certified car all a whole lot of other Bulls..t. What a huge mistake I made. I will never deal with this again in life. In the future I will go on my instinct. I do have something nice to say. I did like the salesman that work with me, and that's probably how I got sucker' in. But that's no excuse, well I have to live with it. I have to say the people I dealt with were nice people. Never again!!!!! The stars below do not reflect the friendliness but the business aspect of what went on! They both deserve 5 stars for being very friendly. More