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Pepe Cadillac

White Plains, NY

4.5
989 Reviews

15 Water Street

White Plains, NY

10601

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Showing 989 reviews

April 28, 2018

New car buy Great experience at Pepe Cadillac. Appreciate the transparency, focus on customer service and attention to detail. The follow up after the purchase wa More

by Carguy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
May 02, 2018 -

Pepe Cadillac responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Pepe Cadillac. We wish you safe travels in your new Cadillac and look forward to seeing you again soon!

April 28, 2018

Great service! ! Great service dept. Sam was great Will be back soon. Very clean and super friendly staff. All of my cars will be serviced here. In the future More

by Boxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
May 02, 2018 -

Pepe Cadillac responded

Thank you for this great review! We are pleased to hear that Sam helped to make your experience so positive. We look forward to building our relationship and working with you again soon!

April 28, 2018

Great service I bought a used truck at a different dealer and it it did not feel right. The service at Pepe's was phenomenal. Issues were identified quickly and re More

by Elchianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Bartolini, Jasson Liriano
May 02, 2018 -

Pepe Cadillac responded

Elchianne, we are thrilled to hear that you had a great service experience working with Jasson and Lynn at Pepe Cadillac. It is wonderful to hear that all your issues have been resolved and your vehicle is running smoothly. We hope to see you again in the near future!

April 27, 2018

Best experience ever It was my first time dealing with Pepe ... please note that I was told that the Englewood Cadillac dealership location had better service better mecha More

by rfordjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano, John Dolacky
May 02, 2018 -

Pepe Cadillac responded

It is so great to hear that you had the best experience working with Jasson and John. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We truly appreciate your business and recommendations and look forward to serving you for many years to come!

April 26, 2018

John Gerardi-Pepe Cadillac I have bought many automobiles over the years and I can say that John Gerardi from Pepe Cadillac is by far the best salesman I ever had. He is a true More

by golfer123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , John J. Gerardi
May 02, 2018 -

Pepe Cadillac responded

Dr. Ed, on behalf us all of us at Pepe Cadillac, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with John. We will be sharing your feedback amongst our team. Enjoy your new Cadillac and please come visit us again soon!

April 25, 2018

Exceeded Exceptions Looking for new car can be a little stressful. Luckily, I found David! He went above and beyond my expectations. He explained everything thoroughly a More

by theresap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Persaud
May 02, 2018 -

Pepe Cadillac responded

Thank you for this terrific review! It is so wonderful to hear that David went above and beyond to make your car-buying experience so amazing. He will be here when you are ready for your next Cadillac so come see him! We look forward to serving you for many years to come.

April 25, 2018

Efficient had concerns but they were addressed gave me a loaner vehicle that was nice and clean when my vehicle was ready it was detailed and shiny More

by Cadillac2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bald
May 08, 2018 -

Pepe Cadillac responded

Nicole, I am glad that we were able to work everything out - your satisfaction is very important to us. Thank you for you business and please don't hesitate to contact me directly if I can be of any help in the future. Sincerely, Ron Bald Service Manager rbald@pepecadillac.com 914-949-4300

April 25, 2018

Outstanding service I have purchased two vehicles from Pepe Cadillac. Both transactions were skillfully handled. All of my service visits have been handled well from sc More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
May 02, 2018 -

Pepe Cadillac responded

Carol, we would like to thank you for your business and recommendations! Hearing that you had an outstanding service experience is the best thing we can hope for. We look forward to serving you for many years to come.

April 25, 2018

Excellent Service and Staff Always get great service and attention to every detail. Ever since I purchased my car from them, I would not take the car any where else for service More

by Mousa J Naber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
May 02, 2018 -

Pepe Cadillac responded

Mousa, thank you for this excellent review! Our team of professionals is dedicated to providing you and everyone else who visits Pepe Cadillac with only the best there is to offer. Your recommendations mean so much to us, we look forward to serving you for many years to come!

April 25, 2018

Very pleasant and professional I walked in after looking at a 2015 Cadillac Escalade that I was interested in, I introduced myself to Mr. R. Davis and the encounter was way beyond b More

by Inchb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Ro Davis, Patti Coviello
May 02, 2018 -

Pepe Cadillac responded

We couldn’t be happier that Ro provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Pepe Cadillac team. We hope you are enjoying your 2015 Escalade, please come back to visit anytime!

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