Pepe Cadillac

Class A dealership I have found that both the Sales Team & Service Team are extremely friendly, knowledgeable, & courteous. I usually deal with Mark Chandler in service, I have found that both the Sales Team & Service Team are extremely friendly, knowledgeable, & courteous. I usually deal with Mark Chandler in service, and have to say he is the best. He comes into the seating area and lets me know approx. how much longer it will take. Mr. Pepe should be extremely happy with this dealership. This is definitely a class "A" dealership. More

Excellent dealership Everyone I have delt with so far, from sales to service, have been very courteous and professional. Also, the car they sold me (XTS) is great looking Everyone I have delt with so far, from sales to service, have been very courteous and professional. Also, the car they sold me (XTS) is great looking and the most comfortable car I have ever owned. More

Great Service. Would not go anywhere else even though I have another Cadillac dealer down the street from where I live. Car drove and performed better than when bran Would not go anywhere else even though I have another Cadillac dealer down the street from where I live. Car drove and performed better than when brand new More

Great job by Pepe! Always a great experience! They always treat me like I'm their only customer. My husband and I will continue to buy and service our Cadillacs with thi Always a great experience! They always treat me like I'm their only customer. My husband and I will continue to buy and service our Cadillacs with this dealership!! More

Excellant service dept. and an excellant car I've always been treated as I'm the most important customer Ron Bald has been so courteous and helpful every time I had to bring in my car for service I've always been treated as I'm the most important customer Ron Bald has been so courteous and helpful every time I had to bring in my car for service, and any problem I had was always corrected. I trust these people I even bought a 2011 CTS from Kenny who was so helpful the car looks and drives like it was brand new and is the best car I've ever owned. I would recommend this dealer to anyone,and I have to, my friends. More

Very good I work with Mark Chandler in Service who is very nice, courteous and helpful. My wait time is minimal and in a nice wait room I work with Mark Chandler in Service who is very nice, courteous and helpful. My wait time is minimal and in a nice wait room More

Royal Treatment This is by far the best experience I've ever had with a dealership. The service provided by the service department is unsurpassed. The follow up is al This is by far the best experience I've ever had with a dealership. The service provided by the service department is unsurpassed. The follow up is also excellent. I always joke with the staff and tell them I feel like a queen when I have my car serviced. It's such a pleasure doing business with Pepe Cadillac. More

Best Dealer in the NYC Area I have taken my Cadillac ATS for routine service at several dealerships. I was skeptical that I could find a business with commitment to customer sati I have taken my Cadillac ATS for routine service at several dealerships. I was skeptical that I could find a business with commitment to customer satisfaction until I took my car to PEPE Cadillac. Night and day compared to other dealers when it come to hospitality, service and keeping you informed on what is going on. I am always greeted and offered coffee, told what the expected maintenance time will be & when it takes longer than expected I know ahead of time instead of wondering what is taking so long as with other dealers in the area. More

Excellent Experience I had the pleasure of doing more business with Mark Rose at Pepe Cadillac. Mark is hands down a true professional. Everytime I have purchased/leased I had the pleasure of doing more business with Mark Rose at Pepe Cadillac. Mark is hands down a true professional. Everytime I have purchased/leased vehicles with Mark, it was easy, seamless and I never felt I had to shop around knowing that he would get me the best deal possible. More

Best Cadillac Dealership in the Tri-State Area! I am driving my third cadillac, the latest one purchased and serviced at Pepe Cadillac, a 2014 Cadillac ATS. I have had the best buying and service ex I am driving my third cadillac, the latest one purchased and serviced at Pepe Cadillac, a 2014 Cadillac ATS. I have had the best buying and service experience at Pepe. They are very customer focused and have always treated me with the highest level of customer service and respect. I will be buying my next Cadillac at Pepe....ATS V Coupe. More