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Pepe Cadillac

White Plains, NY

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988 Reviews

15 Water Street

White Plains, NY

10601

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Showing 988 reviews

September 03, 2013

Thank's Pepe Cadillac...I went in to Pepe for a brochure for the 2013 Crossover...walked out a few hours later with the lease agreement for a brand new 2013 Crossover!...Thanks David Persuad, excel More

by luvguccicoach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Persaud
Sep 04, 2013 -

Pepe Cadillac responded

Congratulations on your new Cadillac. We are glad to hear that you had a great experience and if you need any assistance with anything at all, please feel free to come in to the dealership. Thank you for leaving us this review.

August 07, 2013

Towed into Pepe caddy would not start, they misdiagnost tried to sell me a battery. Next day,I got stuck again. Towed caddy into another dealer, they recognized it was the started, replaced starter. Sent More

by ayarusso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 16, 2013 -

Pepe Cadillac responded

We are truly sorry that you feel your recent experience with us was not a positive one. You should have received the $100 gift certificate in the mail that we offered you when you were in our dealership to cover the complete cost for the repair, and although you decided not to change the battery with us, that is redeemable at any Cadillac dealership to use for any service repair or maintenance. When we did the diagnostic of your battery, the results report did show that it needed to be replaced and we provided you with a copy of that report. We hope you received the certificate and use it to your benefit.

July 26, 2013

Dear Pepe Cadillac, I am currently an owner of one of Dear Pepe Cadillac, I am currently an owner of one of your Cadillacs. I could not be happier with your staff. From the help by your doorman, the c More

by Domagi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gerardi, John J. Gerardi
Jul 26, 2013 -

Pepe Cadillac responded

Thank you so much for taking the time to write this wonderful review. We are glad that your expectations were exceeded and that your experience with us was so positive. John Gerardi is at the top of his class, along with our other staff members here at Pepe Cadillac. Congratulations on your 2013 CTS, we hope you enjoy it. We look forward to seeing you in the future.

July 20, 2013

Pepe Cadillac has provided me a five star experience in purchasing my new Cadillac. I am on my third Cadillac, all purchased from different dealerships. Pepe Cadillac has provided THE BEST purchasing exper More

by michaelperagine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2013 -

Pepe Cadillac responded

And thank you for this beautiful review! We are glad that our efforts were well received and that it made your experience with us such a positive one. You can expect that type of treatment anytime you come to visit us. We look forward to working with you again. Congratulations on your new Cadillac.

July 08, 2013

My wife and I would like to thank John Geradi and the staff at Pepe Cadillac for a very pleasant experience as we leased our new 2013 Cadillac SRX. John was very friendly, knowledgeable and really made More

by jeffberk11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John J. Gerardi
Jul 10, 2013 -

Pepe Cadillac responded

Congratulations on your new Cadillac. We are glad to hear that you had a great experience and if you need any assistance with anything at all, please feel free to come in to the dealership. Thank you for your kind words.

July 08, 2013

The experience I had at Pepe Cadillac was second to none. From the moment I arrived at their showroom everyone I came in contact with was just a delight to deal with. From the receptionist to the salesman, More

by stooman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby O'Connell, Ron Bald , David Persaud
Jul 10, 2013 -

Pepe Cadillac responded

We are glad to hear you had a great experience with us. We pride ourselves on offering superior customer service. Thank you for choosing Pepe Cadillac and enjoy your new Cadillac XTS.

July 05, 2013

I love John Gerardi! My experience with the dealership was perfect, all because John took the time, down to every last detail, to make sure I was comfortable with my decision to buy the CTS. John, is my More

by kpaterno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John J. Gerardi
Jul 10, 2013 -

Pepe Cadillac responded

We are happy to hear that you had a good experience with us. Attention to detail is everything when it comes to our clients. We hope you enjoy your new CTS!

June 27, 2013

I rate this is an awesome vehicle and excellent representative of Cadillac.. overall great and professional experience. I would recommend to my family and friends. More

by persaudjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Persaud
Jun 28, 2013 -

Pepe Cadillac responded

Thanks for the recommendation! Enjoy your new car!

June 01, 2013

I was shopping online for a used car and found a listing that interested me at Pepe. They are located about 30 miles from where I live, but the drive over was worth it. Their brand new showroom is beautiful More

by adschmitz64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Persaud
Jun 03, 2013 -

Pepe Cadillac responded

Thank you for taking the time to write this review, and thank you for going out of your way to purchase your car with our dealership. That says a lot. We are glad you feel it was worth it! Feel free to visit us anytime you need something.

May 13, 2013

David Persaud and Robert Rifkin were both a pleasure to deal with in all aspects of leasing a new 2013 Cadillac CTS. I felt I received the best possible deal and they took their time and answered all of my More

by AnthonyOrlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rifkin, David Persaud
May 13, 2013 -

Pepe Cadillac responded

Thank you for taking the time to give us this wonderful review. David and Robert are both great members of our team. Glad you had a chance to work with them. Hope you enjoy your new CTS.

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