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Perfection Honda

Rio Rancho, NM

4.7
663 Reviews
Perfection Honda is a Honda dealership, selling new cars, quality pre-owned vehicles, and providing award winning parts and service. We have been in business for since 1982, and are proud to serve the vehicle needs of Albuquerque/Rio Rancho and surrounding areas. Come visit us anytime. We're just north of Cottonwood Mall, on top of "Honda Hill". Or get in touch with us online at our website. Our Mission: To create a lifelong relationship with our customers by providing them the best products, service, and value in the automotive industry.
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2603 American Road SE

Rio Rancho, NM

87124

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Showing 663 reviews

May 12, 2013

This is our second car from Perfection. We bought a new 2006 Civic Hybrid that year from Perfection, going there based on the recommendation from a friend who had earlier bought an Accord at Perfection. T More

by jontblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Parlante
February 23, 2013

This is by far the best dealer ship I have ever dealt with. Every one I was in contact with was willing to earn my bussiness. Top notch in every way. More

by bob350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ED PERDUE
January 19, 2013

I recently purchased a 2013 Honda Accord LX from Perfection Honda and it was a stress free purchase with NO pressure from Ken Bash, the salesman. The car I wanted was not in stock but Ken told me on More

by LI Aguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bash
December 26, 2012

Buying a car can be stressful as it is a major purchase for most of us. However, the people at Perfection on Academy made it a pleasant experience. I bought a 2010 Accord at a good price in excellent con More

by acuff123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pino, Billy, Ryan?
October 23, 2012

When I was not able to complete the purchase, salesman left a nasty voice mail on my phone. Really didn't need one more person piling-on at that point in time. Thanks for a lousy customer experience! More

by lon.ryan.5
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Forgot salesman's name
October 10, 2012

I recently experienced some product difficulties on my new Honda Civic 2012 LX. Very frustrating. 1 guy found my issue picked it up and took charge, resolved the issue fast and professionally. I had no More

by jewelman4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tanny, Service Manager
June 24, 2012

In shopping on the internet for a Honda dealer, I went to Perfection Honda's website. Having already completed a study of NADA, Kelley Blue Book, Black Book,.... I KNEW what my beautiful Jeep was worth on tr More

by scotchbear
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aziz Gaubon
Jul 19, 2012 -

Perfection Honda responded

Hello Scotchbear: We were very sorry to read your review and hear that you had a negative experience at Perfection and felt mislead. We strive to exceed our customers expectations in everything we do, and take it seriously when a customer is not satisfied. We in no way want to mislead or in any way deceive our customers. In response to this particular issue, we contacted our 3rd party vendor BlackBook Online to print the coupon you are referring to and reviewed the exact verbiage to try to how see how it may be viewed as misleading. The coupon does state "Get Full Market Value for Your Trade* [...] Present this coupon with your Black Book Online Trade Appraisal, you will receive full value on your trade". However, on the front of the coupon, it also indicates that "*Dealer may adjust value based on actual vehicle condition or changes in local market conditions". BlackBook Online's quoted ranges are normally quite accurate (which is why we've chosen them as our trade-in quote provider), but these local market variations do happen on occasion. When they do, we sometimes make an offer either higher or lower than the online quoted range. This was the case with your make and model of Jeep. While your vehicles condition was not an issue, our research showed a more than 200 day supply of the vehicle locally (very high!), making it worth less. This over-supply is mainly due to the fact that this make/model of Jeep was heavily sold to rental agencies (and subsequently reintroduced into the used car market in high numbers), and was less popular than the similar 4 door model. We take pride in our record of honest communication with customers, and our standards and training dictate that this information should be communicated to you throughout the car buying process. If the message did not get through, either on the coupon itself or in communication with our employees, again we apologize. If we can do anything to further address this issue, please feel free to contact us at 505-898-0000 and ask to speak to the sales manager.

June 17, 2012

This was our 5th Perfection Honda purchase and by far the very best experience. Pete Trujillo was the first to greet us as we were looking for our new car. He was very knowledgable and was able to answer all More

by ritabx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Trujillo
Jul 19, 2012 -

Perfection Honda responded

Hi ritabx4, Thank you for the review, and your business these many years! Glad Pete was able to do a great job for you, and we look forward to serving your automotive needs moving forward! - The Perfection Team

June 08, 2012

We had an excellent first time experience purchasing a used 2002 Honda Accord Sedan LX from Perfection Honda on Academy. The salesman we worked with, B.P., patiently asked our numerous questions, provide More

by alongerNM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.P. Pino
Jul 19, 2012 -

Perfection Honda responded

Hello alongerNM, Glad your car buying experience at Perfection on Academy was a good one! Thanks for the review! - The Perfection Team

March 18, 2012

I purchased a 2012 CR-V from Perfection Honda in Rio Rancho. It was a very pleasant buying process. Ken Bash was upfront and very knowledgeable. I went to another local dealership first and got th More

by budmull
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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