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Perfection Honda - Service Center

Albuquerque, NM

4.7
132 Reviews

132 Reviews of Perfection Honda - Service Center

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March 09, 2023

Great service, good communication, reasonable prices. The repairs are performed well. I have only had good experiences with this dealership. More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jace
Mar 14, 2023 -

Perfection Honda responded

Anna, thank you for sharing this great feedback with us. We feel our service department is what makes Perfection Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Perfection Honda Team

March 01, 2023

Kelly did a great job as my Service Advisor. Good communication and follow-up Very responsible employee More

by loafingdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilkerson
Mar 06, 2023 -

Perfection Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Perfection Honda Team

January 27, 2023

The service was completed quickly, the waiting area is comfortable, and our Service Advisor Jason Chavez handled everything efficiently for us. More

by BonnieC
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Feb 01, 2023 -

Perfection Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Perfection Honda Team

December 30, 2022

Professional interaction with service agent. Appointment was available within a week over Christmas. Check in was timely. Waiting area provided was comfortable. Cost for transmission fluid c More

by tadabq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Romero
Jan 05, 2023 -

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Perfection Honda Team

December 17, 2022

Service Manager Jason Chavez was extremely helpful. Kept me informed and answered all questions honestly. More

by James Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Dec 21, 2022 -

Perfection Honda responded

James, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Perfection Honda Team

September 16, 2022

Service Advisor Jason, as always, was professional, personable and thorough. Excellent service by everyone! Work was completed in a timely manner and I was kept apprised of everything.9 More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 21, 2022 -

Perfection Honda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Perfection Honda Team

August 13, 2022

First class service. WELL DONE!! Service today was fast, thorough, respectful & felt personalized. Keep up the good work! More

by Kath93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 17, 2022 -

Perfection Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Perfection Honda Team

June 23, 2022

I found that the service center for this location is very hit and miss. I would have them indicate that wiper fluid was full and find that it would not be functional. I asked for an inspection ahead of a l More

by sarah_g_l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Brownell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Perfection Honda responded

sarah_g_l, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Perfection Honda does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Perfection Honda Team

April 01, 2022

Service Advisor Eddie Elvy goes out of his way to provide great service at a great price. More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Elvy Service Advisor
Apr 06, 2022 -

Perfection Honda responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Eddie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, The Perfection Honda Team

March 03, 2022

Making a service appointment was simple and timely. Everyone I spoke to on the phone or at the dealership was helpful and friendly. Jason Chavez, my service advisor, explained everything thoroughly a More

by LSantiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Mar 08, 2022 -

Perfection Honda responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Perfection Honda Team

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