133 Reviews of Perfection Honda - Service Center
The service department is always knowledgeable and kind. Everyone wore masks and I felt good about the wait time. My service rep. found me a coupon and explained what they did. Overall a very nice experienc Everyone wore masks and I felt good about the wait time. My service rep. found me a coupon and explained what they did. Overall a very nice experience - even during Covid-19. More
The Service Advisor took the time to listen to my concerns. He provided helpful information and made me feel comfortable for the service I was gonna receive. What a great Representative! concerns. He provided helpful information and made me feel comfortable for the service I was gonna receive. What a great Representative! More
The service staff is always very friendly and professional. The service I needed was completed to my satisfaction in a timely manner. I would recommend this dealership for service on your vehicle professional. The service I needed was completed to my satisfaction in a timely manner. I would recommend this dealership for service on your vehicle More
Great Service Great Team at Perfection Honda. Had Great Service Great Team at Perfection Honda. Had unexpected tire problem and the entire Honda Team - from start to finish -got me back on the roa Great Service Great Team at Perfection Honda. Had unexpected tire problem and the entire Honda Team - from start to finish -got me back on the road the same day. Eddie found a way to have car serviced, even with full schedule. Thanks so much! Karen C More
PERFECTION! Great service, personable, caring, knowledgeable, work done and trustworthy. Luis provides great service. He was very helpful. We enjoyed the greeter Great service, personable, caring, knowledgeable, work done and trustworthy. Luis provides great service. He was very helpful. We enjoyed the greeter who was fun as well as efficient. We LOVE our HONDA Accord Hybrid and, like a pet, want only the best service on it. Thank you! More
170,000 mile maintenance on 15 year old Honda Element Honda customer service at Perfection has always been just great! Very knowledgeable service reps, clear explanations, comfortable waiting area. We l Honda customer service at Perfection has always been just great! Very knowledgeable service reps, clear explanations, comfortable waiting area. We live 100 miles away and it is well worth the trip to come back to this dealer for our Honda service needs. Eddie was our service manager and he was very easy to talk to as usual. Waiting room hsas snacks, comfortable chairs, a patio AND they allow well-behaved dogs to wait with their owners which makes for a very relaxed atmosphere. Appointments on line mean wait times for needed service are known before-hand. One of the best dealers ever. More
Timely Appointment Timely appointment just before a trip I was making which also identified two other maintenance items needing to be addressed. Had the oil changed and Timely appointment just before a trip I was making which also identified two other maintenance items needing to be addressed. Had the oil changed and caught up maintenance. Great job! In and out quick! More
Great service and advice We drive a one-year old Honda Insight, and took it in for its first service at Perfection. The service was completed before the promised time, and Lui We drive a one-year old Honda Insight, and took it in for its first service at Perfection. The service was completed before the promised time, and Luis, our service advisor talk us through service interval recommendations. Best service experience we've had in many years from any dealer. More
Quick and quality service. Angel, my service advisor, was friendly and thorough with explaining the services performed. In all my 10 years visiting perfection Honda the honest and quality service delivered h friendly and thorough with explaining the services performed. In all my 10 years visiting perfection Honda the honest and quality service delivered has been consistently superior and I’m grateful for that! More
Flexible and accommodating service department experience 2019 September 12, Thursday, was my second service appointment on back-to-back days. Eddie (sp?) Elvy was my Service Advisor and Sebastian Deutsch an 2019 September 12, Thursday, was my second service appointment on back-to-back days. Eddie (sp?) Elvy was my Service Advisor and Sebastian Deutsch and Kendal (last name?) were my Service Technicians. This appointment was for my 2018 Honda Accord Hybrid EX. I had an unexpected additional and costly need that Eddie added on to my B1 minor service of oil & filter change and rotation of my tires; it was the unanticipated major flat tire that necessitated a complete replacement of my right front tire, which was somehow my error. Anyway, in working with Eddie, he checked to make sure that a new replacement tire was shipped to Perfection Honda so that I would have a new tire installed in concert with the B1 minor service. Other than my frazzled state of mind related to the two hours on I-25 that I had to wait for a 2nd towing company to send a tow truck, my service experience was the same harmonious business interaction that I have come to expect in having my vehicles serviced at Perfection Honda. Sincere thanx are due to Eddie, Sebastian, and Kendal for making it a seamless service experience. Additionally, I inquired with Kenneth de Mondragon about damage that I accidentally caused to three of alloy wheels and how to remedy that. He put me in touch with the business that normally takes care of repairing damaged wheels for Perfection Honda. I made an appt with that business and had that taken care of this morning (Sept. 16, Mon.). It means a lot to me to have a reputable and competent source for taking care of needs like that. Thank you, Kenneth. More