Performance Toyota Bountiful

They did a great job with my truck service as usual! The are always professional and easy to work with! The are always professional and easy to work with! More

Performance Toyota bountiful had friendly, fast, and convenient service. We were very happy with our experience. convenient service. We were very happy with our experience. More

Quentin is the reason I’m staying at Bountiful Toyota. I had an issue with my new 4Runner, and every service tech I talked to blew off my concerns. Quentin listened. He got me a good deal on tires, stayed I had an issue with my new 4Runner, and every service tech I talked to blew off my concerns. Quentin listened. He got me a good deal on tires, stayed patient with all my questions, and set up a plan to get to the bottom of it. Ask for him. More

They are very helpful and do not play any games. I am glad to have purchased my Tundra from Bountiful Toyota. I am glad to have purchased my Tundra from Bountiful Toyota. More

Always such a wonderful experience bringing my car in for anything from the oil change to issues that come up. Andrew Slade is awesome to work with and appreciate the personalized service. anything from the oil change to issues that come up. Andrew Slade is awesome to work with and appreciate the personalized service. More

Service was completed. The service technician was fine to work with and my issues are not with this team, but they did do a great job of ignoring me for 30 minutes so I had The service technician was fine to work with and my issues are not with this team, but they did do a great job of ignoring me for 30 minutes so I had to hand over my truck keys to a valet driver. Ellie was also unbelievably rude when I called asking for help because all service techs were unavailable, I had a scheduled appointment and was only trying to drop off the truck to be picked up the following day! She told me she would send someone out and that never happened, I encourage you to check the cameras, this is all true and you will see me standing there in the lobby for 30-minutes without a " Have you been helped?" or a "Can we help you?". The sales team and their bait and switch on features the truck offers were deceptive and never mentioned that the features the truck offer is only good for the first year of ownership. Now they want me to subscribe and I will not subscribe! I turned in a great truck with all of those features for a truck that only offer them for the first year unless I subscribe. The $91k truck along with the $24K Raptor trade in should be plenty. Apparently not with Performance Toyota or Toyota. I will not recommend and will never purchase from here again. Shady business and sale team. My tailgate also still does not function property but has been "fixed" twice now, This truck is a joke!How do I know which technician I worked with? I worked with Randi in the past and selected her but my problem is not with this team but I would like a functioning tailgate for $91k. If that something I need to have a subscription for as well? Such a joke! More

Great job thanks for work and updates along the way. Finished in reasonable time and dropped off truck Finished in reasonable time and dropped off truck More

My service writer is excellent (Andrew Slade), tells me exactly what I need and has for years. exactly what I need and has for years. More

Great job on my routine oil change and vehicle maintenance. Appreciate the service and attention to detail. maintenance. Appreciate the service and attention to detail. More

I have a beef with the service department's scheduling practice. I went online and made a service appointment for 5K service, which is only a fluids check and tire rotation, so I could wait for my car. practice. I went online and made a service appointment for 5K service, which is only a fluids check and tire rotation, so I could wait for my car. I get there and they tell me it's going to be 1 hr and 45 min to 2 hrs because they are swamped. Isn't that what appointments are for? It ended up taking 2 .5 hours for this simple service even with an appointment time. I understand there is some uncertainty in these types of appointments, but this seemed a bit ridiculous to have to wait as long as I did when I went to the trouble of getting a time for my service. If you are gong to offer service appointments, then an effort needs to be made to keep the wait time a bit more reasonable. I have no qualms with the people there. They were cordial and said it would be a bit of a wait up front. More