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Brandon Wells
Brandon Wells
Service Technician
Performance Toyota Bountiful
2380 South Highway 89
Bountiful, UT 84010
18 Reviews
18 Reviews
Write a Review18 Reviews of Brandon Wells
October 27, 2026
I have a beef with the service department's scheduling practice. I went online and made a service appointment for 5K service, which is only a fluids check and tire rotation, so I could wait for my car. practice. I went online and made a service appointment for 5K service, which is only a fluids check and tire rotation, so I could wait for my car. I get there and they tell me it's going to be 1 hr and 45 min to 2 hrs because they are swamped. Isn't that what appointments are for? It ended up taking 2 .5 hours for this simple service even with an appointment time. I understand there is some uncertainty in these types of appointments, but this seemed a bit ridiculous to have to wait as long as I did when I went to the trouble of getting a time for my service. If you are gong to offer service appointments, then an effort needs to be made to keep the wait time a bit more reasonable. I have no qualms with the people there. They were cordial and said it would be a bit of a wait up front. More
by bodakwall
Verified Customer
October 20, 2026
Great work! Did great job in making sure you knew that I needed oil change and tire rotation. Did everything in timely manner. Did great job in making sure you knew that I needed oil change and tire rotation. Did everything in timely manner. More
by Karin.cammack
Other Employees Tagged: Jessica Compagno
October 17, 2026
They were great! They took care of my car quickly. Everyone at Toyota helped me with questions I had. I waited for my car and it was returned to me in a timely mat They took care of my car quickly. Everyone at Toyota helped me with questions I had. I waited for my car and it was returned to me in a timely matter. I love Toyota and all of its employees. I have NEVER had any issues with Toyota or the employees!!! Thank them for the great job they all do!!!! More
by kkizerian2010
Other Employees Tagged: Bineyam Kidanie, Javier Ochoa, Mike Miller, Reed Sheriff, Joseph Rojas, Emily Sabsook, Jace May, Shae Renn, Zak Kennard
October 14, 2026
La atención y el servicio es excelente, se ajustan a tu presupuesto y te asesoran de manera profesional en cuanto a las necesidades de tu auto presupuesto y te asesoran de manera profesional en cuanto a las necesidades de tu auto More
by wjpd1905
Other Employees Tagged: Bineyam Kidanie, Javier Ochoa, Mike Miller, Reed Sheriff, Joseph Rojas, Emily Sabsook, Jace May, Shae Renn, Zak Kennard
September 27, 2026
Service writer was good. Scheduled appointments apparently mean nothing. Drove down from Wyoming and arrived on time for my appointment and was told they were backed up 2 1/2 Scheduled appointments apparently mean nothing. Drove down from Wyoming and arrived on time for my appointment and was told they were backed up 2 1/2 hours. Not the way to run a business in my opinion. Left and drove back home to Wyoming. Made another appointment for next week. Drove down again and arrived on time and was told 2 hours to get in. I planned for a long wait this time and stayed for the service. Service writer and technician were good. More
by gymthorn
September 06, 2026
Professional service and good client treatment. The appointment was easy. Especially the diagnostic notice in video is excellent to know my car condition . The appointment was easy. Especially the diagnostic notice in video is excellent to know my car condition . More
by shojidambara
Other Employees Tagged: Brad Gillespie
July 29, 2026
Despite dealership construction, the process for getting in and out was smooth. My wait time as shorter than the initial commitment so they successfully over-delivered! in and out was smooth. My wait time as shorter than the initial commitment so they successfully over-delivered! More
by jason.bertrand
July 18, 2026
Brandon was great! He got my vehicle in and out for the 5,000 mile service plus oil change in a timely manner. Whomever changed the oil however, needs to clean up thei He got my vehicle in and out for the 5,000 mile service plus oil change in a timely manner. Whomever changed the oil however, needs to clean up their oil splatters on the engine. It's a brand new car and this was not an accidental oversight, it was splattered on the radiator, belts and hoses. More
by jimmolosz
August 12, 2025
Freak Thanksgiving snowstorm in Torrey, Utah, Capital Reef area. Snow and ice built up on passenger side window of our Prius overnight. Attacked the ice with the wrong end of a broom - not a good idea! Reef area. Snow and ice built up on passenger side window of our Prius overnight. Attacked the ice with the wrong end of a broom - not a good idea! Window dropped out of its track and would not roll up! Hours later, in the cold and wind, with the help of a bunch of suction cups and several assorted rolls of tape we headed back to Salt Lake where we called Performance. They picked the car up the next morning and brought it back the following day - healed! Bless you Performance Toyota of Bountiful! The turkey was superb as well! More
by mgbill
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