Peterson Toyota
Boise, ID
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I have worked with Jim Tully for years and Jenny and our family have now purchased 10 vehicles all together from Peterson Motors. We have always been pleased with our service purchases and people. Especia family have now purchased 10 vehicles all together from Peterson Motors. We have always been pleased with our service purchases and people. Especially Jim Tully who is a friend as well. Everyone we associate with has been great. More
I bought my Toyota 4-Runner from Peterson's in 2007, at which time you were very helpful in helping me to secure the needed financing. Since then, the service I have received has always been friendly, tim which time you were very helpful in helping me to secure the needed financing. Since then, the service I have received has always been friendly, timely, and very well done. I appreciate feeling like you're there whenever I have a problem, and that you go the extra distance to offer transportation service or the waiting room, and I have the option of having my vehicle washed. My only request would be to find a way to keep the waiting area a little warmer in light of this cold weather we've had! Thank you and I'm glad to refer you to anyone I know looking for a vehicle! More
We were referred from our primary bank that we typically run everything through (insurance, mortgage, banking etc) and they typically beat out on loans with low financing and rates. The dealership exceeded run everything through (insurance, mortgage, banking etc) and they typically beat out on loans with low financing and rates. The dealership exceeded our expectations on our loan. Our salesperson was wonderful. He was funny, non threatening, engaging, and knew about the cars. We did not have to wait for service, the financing was simple and easy. I am very impressed with Peterson and would recommend them to all. More
This is my second new car purchase facilitated by Mr. Messman. Brit is friendly, makes himself available, does not pressure, and makes the customer feel like he is working for you. Brit is very knowled Messman. Brit is friendly, makes himself available, does not pressure, and makes the customer feel like he is working for you. Brit is very knowledgable about the vehicles' details that he sells. More
Accomodated my schedule. Flexible drop off and pick up. Easy to work with. Very up front about the process. No attempt to "up sell". Prices seem reasonable. They have done a great job for us every time we Easy to work with. Very up front about the process. No attempt to "up sell". Prices seem reasonable. They have done a great job for us every time we have had our vehicle serviced or repaired. More
The salesman tried to focus only on new cars, when asked about new and used inventory. We actually found the used car online at your dealership after we came home from our initial visit. After purchasing about new and used inventory. We actually found the used car online at your dealership after we came home from our initial visit. After purchasing the car, the detailing could have been better - marks on the driver's door remained. Only one set of keys were delivered with the car. We tentatively set an appointment for Monday to return and pick up the keys. Called to confirm time. Did not get a return call from salesman to confirm his availability. He said he was busy. When we discussed additional parts for the car, we mention prices from other dealers, then we told go buy the parts from another dealer. We finally received the second set of keys a week later. The promised window sticker has yet to be provided. Would we recommend this dealership? Yes, but buyer beware. Finally, working directly with the parts department was a great experience. We did not continue working with the salesman, but instead worked directly with Parts. They were willing to work with us. When the first group of parts came in, Parts notified us that some of the parts had been received but also notified us that all the parts had not been and gave us the option to schedule two appointments or one later. More
Lee respected my privacy and did not hound me with email and calls. When I was ready, he discussed prices and options. He went out of his way to arrange a trade with another dealer to get me what I wanted. and calls. When I was ready, he discussed prices and options. He went out of his way to arrange a trade with another dealer to get me what I wanted. More
I took the car in for 25,000 mile service. Was told at purchase the first 5 services were no cost to us, but upon arrival was told the car had over 25,o000 so it would cost us. Deceptive. We got 4 servic purchase the first 5 services were no cost to us, but upon arrival was told the car had over 25,o000 so it would cost us. Deceptive. We got 4 services at no cost. I don't like dishonesty in any form. More
When we shop at Peterson's we always have been treated professionally and respectfully. We don't feel the old salesman game is played but rather are provided with honest, good service. Mike was very kno professionally and respectfully. We don't feel the old salesman game is played but rather are provided with honest, good service. Mike was very knowledgable about both cars we looked at and after our actual purchase went through the use of the car's systems to get us started (and out of reading a long manual just to leave the parking lot...), which was very nice! Each time we buy a car at Peterson's, the experience gets easier and better. Mike Taylor is outstanding! Jay Davis also did a fantastic job on our paperwork. He had us in and out of his office in record time, and we even understood the process! We will continue to be back as return customers and send our friends there as well. More
We have purchased several vehicles from Peterson and have always had good experiences. Our last visit was for service. The services staff is friendly, prompt, and efficient. Highly recommend. always had good experiences. Our last visit was for service. The services staff is friendly, prompt, and efficient. Highly recommend. More